What is the difference between B2C and B2B?

Question

Accepted Answer

B2C refers to business-to-consumer transactions while B2B refers to business-to-business transactions.

B2C involves selling products or services directly to individual consumers while B2B involves selling products or services to other businesses.
B2C transactions are usually smaller in scale and involve lower value transactions while B2B transactions are larger in scale and involve higher value transactions.
B2C marketing focuses on emotional appeal and impulse buying while B2B marketing focuses on rational decision-making and building long-term relationships.
Examples of B2C companies include Amazon, Walmart, and McDonald's while examples of B2B companies include IBM, Cisco, and Microsoft.

Accepted Answer

B2B stands for business to business while B2C is business to consumer B2B eCommerce utilities online platform to sell products or services to other business B2C eCommerce targets personal consumers .

What is the difference between B2C and B2B?

JSW Paints Customer Relation Officer interview questions & answers

Popular interview questions of Customer Relation Officer