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JBM Group

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Interview Questions and Answers

Updated 9 Sep 2024
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Q1. If you get a customer feedback what is the first thing you will do?

Ans.

The first thing I would do is acknowledge the customer feedback and thank them for taking the time to provide it.

  • Acknowledge the customer feedback

  • Thank the customer for their feedback

  • Assure the customer that their feedback is valuable and will be taken into consideration

  • Ask for any additional details or clarification if needed

  • Take necessary steps to address the feedback and improve the customer experience

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Q2. What is Oee? Productivty, Quality & Availability.

Ans.

OEE stands for Overall Equipment Effectiveness and is a measure of productivity, quality, and availability.

  • OEE is a metric used to evaluate the efficiency of manufacturing processes.

  • It takes into account three factors: productivity, quality, and availability.

  • Productivity refers to the rate at which products are produced.

  • Quality refers to the percentage of products that meet quality standards.

  • Availability refers to the percentage of time that equipment is available for product...read more

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Q3. What are 7 Qc tools? Elobrate one by one.

Ans.

The 7 QC tools are basic statistical tools used for quality control. They are: Check Sheet, Histogram, Pareto Chart, Scatter Diagram, Control Chart, Cause-and-Effect Diagram, and Flowchart.

  • Check Sheet: used to collect and organize data

  • Histogram: used to show the distribution of data

  • Pareto Chart: used to identify the most frequent problems or causes

  • Scatter Diagram: used to show the relationship between two variables

  • Control Chart: used to monitor a process over time

  • Cause-and-Ef...read more

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Q4. What is SAP. & different Transactions in SAP.

Ans.

SAP is a software company that provides enterprise resource planning (ERP) software to manage business operations.

  • SAP stands for Systems, Applications, and Products in Data Processing

  • SAP ERP software helps businesses manage their operations, including finance, logistics, and human resources

  • SAP has various transactions for different modules such as MM (Material Management), SD (Sales and Distribution), FI (Finance), and more

  • Examples of SAP transactions include MM01 (Create Mat...read more

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Q5. what is difference between next js and react js

Ans.

Next.js is a framework built on top of React.js, providing additional features for server-side rendering and routing.

  • Next.js provides server-side rendering out of the box, while React.js is a client-side library.

  • Next.js has built-in routing capabilities, simplifying navigation between pages.

  • React.js is a JavaScript library for building user interfaces, while Next.js is a full-fledged framework for building web applications.

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Q6. What is 7QC Tool?

Ans.

7QC Tool refers to a set of quality control tools used in process improvement to identify and solve quality-related issues.

  • Includes tools like Pareto chart, cause-and-effect diagram, control charts, scatter diagrams, etc.

  • Helps in analyzing data, identifying root causes of problems, and making informed decisions.

  • Used in various industries such as manufacturing, healthcare, and service sectors.

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