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I am impressed by your company's reputation for innovation and commitment to employee development.
Impressed by company's reputation for innovation
Commitment to employee development
Excited about potential growth opportunities
I applied via Company Website and was interviewed in Nov 2020. There were 5 interview rounds.
I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.
Handling an impatient customer requires active listening, empathy, and clear communication.
Listen actively to the customer's concerns and acknowledge their frustration.
Show empathy by putting yourself in their shoes and understanding their perspective.
Communicate clearly and honestly about the situation and what steps can be taken to resolve it.
Offer solutions or alternatives to help alleviate their frustration.
Follow ...
Communicate with the customer and provide regular updates on the progress of the issue.
Request an update from the engineers and communicate the same to the customer.
Provide an estimated timeline based on the severity of the issue and the resources available.
Ensure that the customer is aware of any potential delays or roadblocks.
Offer alternative solutions or workarounds if possible.
I applied via Campus Placement and was interviewed before May 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed in Jun 2020. There were 4 interview rounds.
I applied via Approached by Company and was interviewed before Oct 2021. There were 4 interview rounds.
posted on 1 Mar 2024
based on 3 reviews
Rating in categories
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