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iMocha Customer Success Manager Interview Questions and Answers

Updated 13 Mar 2024

iMocha Customer Success Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

The initial round is an assessment round - where you will be tested on skills such as logic, quant and verbal ability.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Describe your experience in customer success
  • Q2. The questions were based on personality
Round 3 - One-on-one 

(1 Question)

  • Q1. 1 on 1 with the Director of CS. They wanted to know if I wanted to be in Delivery or Business side of things.
Round 4 - HR 

(1 Question)

  • Q1. Cultural fit with the organisation

Interview questions from similar companies

I applied via Indeed and was interviewed before Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business problems and case studies
  • Q2. Guesstimates
  • Q3. Experience to date
  • Ans. 

    I have 3 years of experience working as a Data Analyst in the finance industry.

    • Analyzed financial data to identify trends and make recommendations

    • Created reports and dashboards using tools like Tableau and Excel

    • Collaborated with cross-functional teams to improve data quality and accuracy

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Use your basic aptitude.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Few questions that would involve problem solving. Basic 10th std math would suffice

Round 2 - Coding Test 

Had few DSA questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical interview
Round 4 - HR 

(1 Question)

  • Q1. About job, expection etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and inspire trust. Be curious.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic 10-15btheorotical question
  • Q2. Join + window funct question

Interview Preparation Tips

Interview preparation tips for other job seekers - prep your advance sql very well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Difference Between Union and Union All
  • Ans. 

    Union combines and removes duplicates, Union All combines without removing duplicates

    • Union combines result sets and removes duplicates

    • Union All combines result sets without removing duplicates

    • Union is slower than Union All as it involves removing duplicates

    • Example: SELECT column1 FROM table1 UNION SELECT column1 FROM table2;

    • Example: SELECT column1 FROM table1 UNION ALL SELECT column1 FROM table2;

  • Answered by AI
  • Q2. SQL Execution order
  • Q3. Coalesce function in SQL
  • Ans. 

    Coalesce function in SQL is used to return the first non-null value in a list of expressions.

    • Coalesce function takes multiple parameters and returns the first non-null value.

    • It is commonly used to handle null values in SQL queries.

    • Example: SELECT COALESCE(column_name, 'N/A') FROM table_name;

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple question on maths

Round 2 - Technical 

(2 Questions)

  • Q1. Explain OOPS concept
  • Ans. 

    OOPS (Object-Oriented Programming) is a programming paradigm based on the concept of objects, which can contain data and code.

    • OOPS focuses on creating objects that interact with each other to solve complex problems

    • Key principles include encapsulation, inheritance, polymorphism, and abstraction

    • Encapsulation ensures that the internal state of an object is hidden from the outside world

    • Inheritance allows a class to inherit...

  • Answered by AI
  • Q2. Coding array questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Write a program to check if string is a anagram
  • Ans. 

    Program to check if a string is an anagram

    • Create a function that takes in two strings as input

    • Remove all spaces and convert both strings to lowercase

    • Sort both strings and compare if they are equal to determine if they are anagrams

  • Answered by AI
  • Q2. What is react lifecycle method
  • Ans. 

    React lifecycle methods are special methods that are automatically called by React at specific points in a component's life cycle.

    • React components have several lifecycle methods such as componentDidMount, componentDidUpdate, componentWillUnmount, etc.

    • These methods allow developers to perform actions at specific points in a component's life cycle, such as fetching data, updating the UI, or cleaning up resources.

    • Understa...

  • Answered by AI
Round 3 - Coding Test 

Create a web app to perform cred operation

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. SQL Based advanced question
  • Q2. Advanced SQL questions with Joins, Window Functions, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare SQL, Python, Excel and any one dashboarding tool

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on Sql
  • Q2. Few queries on CTE, JOINS, WINDOW functions
Round 2 - Technical 

(1 Question)

  • Q1. Similar as first row but some critical questions on sql
Round 3 - HR 

(1 Question)

  • Q1. General questions about shifts and role

Interview Preparation Tips

Topics to prepare for Nineleaps Technology Solutions Data Analyst interview:
  • SQL
Interview preparation tips for other job seekers - Prepare basics well and your projects

I applied via Campus Placement and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Questions based or percentage, profit loss, ratio

Round 2 - Technical 

(2 Questions)

  • Q1. Explain about stacks
  • Ans. 

    Stacks are a data structure that follows the Last In First Out (LIFO) principle.

    • Elements are added and removed from the top of the stack

    • Common operations include push (add element) and pop (remove element)

    • Stacks can be implemented using arrays or linked lists

    • Examples of stack usage include function call stack and undo/redo functionality in text editors

  • Answered by AI
  • Q2. To find middle number in the linked list
  • Ans. 

    To find the middle number in a linked list.

    • Traverse the linked list using two pointers, one moving twice as fast as the other.

    • When the fast pointer reaches the end, the slow pointer will be at the middle node.

    • If the linked list has even number of nodes, there will be two middle nodes. Return either one.

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Introduction , hobbies, goals
  • Q2. Strength, weakness, short term and long term goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at data structures and oops concepts

Skills evaluated in this interview

iMocha Interview FAQs

How many rounds are there in iMocha Customer Success Manager interview?
iMocha interview process usually has 4 rounds. The most common rounds in the iMocha interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for iMocha Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iMocha. The most common topics and skills that interviewers at iMocha expect are Client Engagement, Key Account Management, Customer Retention, Customer Service and Project Management.
What are the top questions asked in iMocha Customer Success Manager interview?

Some of the top questions asked at the iMocha Customer Success Manager interview -

  1. 1 on 1 with the Director of CS. They wanted to know if I wanted to be in Delive...read more
  2. The questions were based on personal...read more
  3. Cultural fit with the organisat...read more

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iMocha Customer Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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iMocha Customer Success Manager Salary
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₹7.6 L/yr - ₹23 L/yr
9% more than the average Customer Success Manager Salary in India
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