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I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.
We use KPI metrics such as customer satisfaction score, net promoter score, customer retention rate, and response time.
Customer satisfaction score measures how satisfied customers are with our products/services.
Net promoter score measures how likely customers are to recommend our products/services to others.
Customer retention rate measures how many customers continue to use our products/services over time.
Response time...
The onboarding experience is crucial for customer engagement and retention.
The onboarding process should be personalized and tailored to the customer's needs.
Provide clear instructions and guidance to help customers get started.
Offer resources and support to help customers overcome any challenges they may face.
Collect feedback from customers to continuously improve the onboarding experience.
Examples: welcome emails, tu
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I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
Case study to present for panel
I applied via LinkedIn and was interviewed before Nov 2020. There was 1 interview round.
I was interviewed before Jun 2016.
I am a dedicated and experienced professional with a strong background in leadership and team management.
Over 5 years of experience in retail management
Proven track record of increasing sales and improving customer satisfaction
Strong communication and problem-solving skills
Bachelor's degree in Business Administration from XYZ University
Yes, I am flexible with relocation.
I am open to exploring new opportunities in different locations.
I understand that relocation may be necessary for career growth.
I am willing to consider all options and make a decision based on what is best for the company and my career.
I have relocated in the past for work and am familiar with the process.
I am excited about the possibility of experiencing new places and cultures.
Yes
Yes, I am okay with stretching work hours when necessary.
I understand that as an Assistant Manager, there may be times when extra hours are required to meet deadlines or handle unexpected situations.
I am flexible and willing to adjust my schedule to ensure the smooth operation of the team or department.
I have previous experience working late or on weekends during busy periods.
I believe in leading by example and bein
I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.
I applied via Referral and was interviewed in Jan 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2020. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
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Interview experience
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