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Innova Solutions Service Desk Engineer Interview Questions and Answers

Updated 11 Aug 2024

Innova Solutions Service Desk Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What tools you used
  • Ans. 

    I have used tools like remote desktop software, ticketing systems, knowledge base, and monitoring tools.

    • Remote desktop software (e.g. TeamViewer, AnyDesk)

    • Ticketing systems (e.g. ServiceNow, Jira)

    • Knowledge base (e.g. Confluence, SharePoint)

    • Monitoring tools (e.g. SolarWinds, Nagios)

  • Answered by AI
  • Q2. Explain complex situation you faced during troubleshooting
  • Ans. 

    I faced a complex situation when troubleshooting network connectivity issues for a remote office.

    • Identified potential issues with firewall settings

    • Checked network cables and connections

    • Analyzed network traffic to pinpoint the bottleneck

    • Collaborated with network team to resolve the issue

  • Answered by AI

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1.In frst round they gave two programs like palindrome,leap year which is quite easy only, aptitude consists of 60qns .
  • Q2. 2.In second round which is technical round, again they gave one pgm which is lightly complicated and also questions will be asked based on our resume and branch.
  • Q3. 3.HR round based on your personal skill.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be perfect in basic coding and also aptitude,it is not much tough and also be bold while answering in technical round,try to do more projects......

Interview Questionnaire 

2 Questions

  • Q1. Tell about you
  • Q2. What is computer networking
  • Ans. 

    Computer networking is the practice of connecting devices together to share resources and communicate with each other.

    • Computer networking involves the use of hardware and software to connect devices together, such as computers, printers, and servers.

    • Networking protocols, such as TCP/IP, are used to facilitate communication between devices.

    • Examples of computer networks include local area networks (LANs), wide area netwo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 round will be aptitude test and 2 nd round will be group discussion and finally there will be technical hr and general hr round

Skills evaluated in this interview

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you asked?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview wanted to test about person knowledge and communication skills. Most of the questions asked to they subject in interview. Person details.
Thanks you

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Question related technologies you have worked on and there versions..how your production cycle worked in last company and some oops related questions
  • Q2. Be confident they don't take more than 2-3 rounds.your basic must be perfect

Interview Preparation Tips

Interview preparation tips for other job seekers - They don't take more than 2-3 rounds.be confident and basics must be perfect

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on java spring boot, java 8 new features with examples, core java questions on generics and garbage collection.

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge on microservices and java 8 is necessary

Interview Questionnaire 

1 Question

  • Q1. Occurs, precompile , file status codes , sql queries and scenarios on sql.

Interview Questionnaire 

1 Question

  • Q1. What types of transformation used in your project What is lookup and what are the types So many basic questions regarding organization
  • Ans. 

    Answering questions about transformation and lookup types used in a project

    • Transformation types used in the project may include data mapping, aggregation, filtering, and sorting

    • Lookup is a process of searching for a specific value in a table or database

    • Types of lookup include exact match, range match, and fuzzy match

    • Questions about organization may refer to project management, team collaboration, or software developmen

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell something that you never faced in an interview untill now?

I applied via Company Website and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Web development questions
  • Ans. I have worked on tensor flow and django techs
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Not much but be confident to which you answer

Innova Solutions Interview FAQs

How many rounds are there in Innova Solutions Service Desk Engineer interview?
Innova Solutions interview process usually has 1 rounds. The most common rounds in the Innova Solutions interview process are Technical.
How to prepare for Innova Solutions Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Innova Solutions. The most common topics and skills that interviewers at Innova Solutions expect are IT Service Desk and Troubleshooting Skills.

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Innova Solutions Service Desk Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Innova Solutions Service Desk Engineer Salary
based on 5 salaries
₹2.5 L/yr - ₹5.6 L/yr
21% more than the average Service Desk Engineer Salary in India
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