inFeedo Customer Success Manager Interview Questions and Answers

Q1. Experience furniture line
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Q2. Leads work
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Q1. Medium leetcode
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Q1. Regarding experience
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Q1. General behavioural question
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If its for the SDE 1 , mostly they will start with javascript fundamentals and deep dive in the hard topics

Q1. Where you have worked before??
Ans. 
I have worked at multiple companies in the customer relationship management field.
• Worked as a Customer Relationship Manager at XYZ Company for 3 years.

• Managed a team of 10 customer service representatives at ABC Company.

• Implemented a new CRM system at DEF Company, resulting in improved customer satisfaction.

• Developed and executed customer retention strategies at GHI Company.

• Collaborated with sales and marketing teams t
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Q2. What is your strength and weakness?
Ans. 
My strength is my ability to build strong relationships with customers, while my weakness is sometimes being too detail-oriented.
• Strength: Building strong relationships with customers

• Strength: Excellent communication and interpersonal skills

• Weakness: Being too detail-oriented and sometimes losing sight of the bigger picture

• Weakness: Struggling with time management in high-pressure situations
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Q3. Hypothetical question like in this situation with customer, What you will do ?
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Q4. Can you join immediate basis?
Ans. 
Yes, I am available to join immediately.
• I have no prior commitments that would prevent me from starting immediately

• I am excited about the opportunity to join your team and contribute to its success

• I am prepared to hit the ground running and get up to speed quickly
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50 mcq were asked in 12 mins. Most of the candidates qualified this round.

3 coding questions of basic DSA were asked. Also few mcqs from Operating System, Networking and DBMS.

Q1. The technical round was of 40 mins. 3 standard questions from DSA were asked for which only approach was enough. Questions were from string, array and tree- Rotated string, Lowest common ancestor, etc.
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Q2. Project related discussion regarding my role in the team.
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Q3. A few HR questions related to family background. Why not go for higher studies like the rest of my family. Had to convince him that I saw more growth in working for an organisation.
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Q1. My introduction then, standard HR questions like where do i see myself in coming yrs, why do i want to join the company, etc. It lasted 10 mins
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15 minutes test.
50 questions
easy questions
Management , Leadership , Character Type questions

2 coding questions
resume grilling
easy medium questions

Q1. Time management questions
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Q2. Toughest project you work upon
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45 mins, Basic aptitude , comprehension and decision making questions

Q1. Questions related to databases, DSA - medium, SQL Queries
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Q1. How many years of experience in artificial intelligence?
Ans. 
I have over 5 years of experience in artificial intelligence, focusing on machine learning and natural language processing.
• Developed a machine learning model for predictive analytics in e-commerce, improving sales forecasting accuracy by 20%.

• Worked on a natural language processing project that enhanced customer support chatbots, reducing response time by 30%.

• Participated in a research project on reinforcement learning,...read more
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Q2. How many years of experience in programming language
Ans. 
I have 3 years experience in programming language
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Q3. Do you have any questions for us?
Ans. 
Not have any questions
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Q4. Why should we hire you?
Ans. 
I bring a unique blend of technical skills, problem-solving abilities, and a passion for innovation that aligns with your team's goals.
• Proven experience in software development with a focus on scalable applications, demonstrated by my work on a high-traffic e-commerce platform.

• Strong problem-solving skills, exemplified by my role in optimizing a legacy system, resulting in a 30% increase in performance.

• Excellent teamwo...read more
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Q5. What are your strengths and weakness
Ans. 
I excel in problem-solving and teamwork, but I sometimes struggle with time management under tight deadlines.
• Strength: Strong problem-solving skills - I enjoy tackling complex coding challenges, like optimizing algorithms for better performance.

• Strength: Effective communicator - I ensure clear communication within my team, which helps in collaborative projects.

• Weakness: Time management - I occasionally underestimate th...read more
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