IIGM Senior Service Engineer Interview Questions and Answers

Q1. Tell me about yourself
Ans. My name is gaurav kumar but you call me gaurav i am hard working bachelor of science in basic computer knowledge I did the work 1 year experience Tata Trent and v- Bazzar pvt ltd
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Q2. My name is gaurav kumar
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Q3. I am from agra My study b.sc 3 year complet
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Q4. Working experience 1 year tata Trent
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Q5. Apparel floor knowledge and hard work
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Q1. Roles and Responsibilities of your current role.
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Q2. Questions from resume and past experience.
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Q3. Major insights and recommendations that you have given in your previous job role.
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Basic dsa algo apti and english

Easy string questions from leetcode

Q1. C# OOPS related questions, Design Patterns and simple coding questions such as Fizz Buzz and Palindrome for which I had to share my screen code and run the solution and explain the Time & Space complexity ...read more
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Q1. Very Easy Technical round with a panel of 3 from US in which easy coding questions on List etc were asked to program and run on an online compiler
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Q1. Director Round with an Indian guy sitting in US - How to do central logging in a multi server setup? I answered by saying we can use AWS Cloudwatch to achieve this for monitoring analysis & logging or we c...read more
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Q1. Had two HR rounds - They said that they cannot give the salary which I had initially shared with them as my expected salary. If that was the case then why waste someone's time, they could have told me this...read more
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Q1. Experience and salary expectation
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Q1. How would you handle irate customer
Ans. 
Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's frustration

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address the issue

• If unable to resolve, escalate the matter to a supervisor or manager
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Q1. Family background, Others store sale and achievements,
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Q2. Salary decision
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Q1. Plan of action ,ATL/BTL Activity
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Q2. How to customer personal relationship.
Ans. 
Building customer personal relationships is essential for sales success.
• Listen actively to customers to understand their needs and preferences.

• Show genuine interest in customers by asking about their lives and remembering details.

• Follow up with customers regularly to maintain the relationship.

• Provide personalized solutions and recommendations based on customer preferences.

• Handle customer complaints and issues promptly ...read more
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Q1. Tell me about your self
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Q2. Same words said
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Q1. About Yourself and your family background.
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Q2. About your experience. If you're a fresher then they will just about your qualification and family background, just normal things.
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Q3. What is your long term goals?
Ans. 
My long term goal is to become a top-performing sales executive in the industry, leading a successful team and consistently exceeding targets.
• Continuously improve my sales skills and knowledge through training and development programs

• Build strong relationships with clients and colleagues to drive long-term success

• Work towards achieving leadership positions within the company

• Consistently exceed sales targets and contrib
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What's going on in our country? They don't ask any critical question.

Q1. About Yourself?
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Q2. About qualification and experience?
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