20+ Zelis Interview Questions and Answers

Underwriting process involves analyzing credit reports, business margins, and calculating creditworthiness.

• Underwriting involves analyzing credit reports from CIBIL, Experian, and Equifax

• Assessing the type of business and its margins is important in determining creditworthiness

• Credit appraisal process involves evaluating the borrower's financial history and ability to repay

• Calculations such as CFA are used to determine creditworthiness

• PD process is used to assess the probabil...read more

L.A.P Loan is a loan against property where the borrower pledges their property as collateral.

• L.A.P Loan is a secured loan where the borrower pledges their property as collateral

• The loan amount is usually a percentage of the property's market value

• The interest rates are lower compared to unsecured loans

• To find needy customers, we can target individuals who own properties and are in need of funds for business or personal reasons

Branch Manager oversees all operations at a specific branch of a company, including staff management, customer service, sales, and financial performance.

• Responsible for managing branch staff and ensuring they meet performance goals

• Oversees customer service and resolves any customer complaints or issues

• Develops and implements sales strategies to meet branch targets

• Monitors branch financial performance and prepares reports for upper management

• Ensures branch compliance with comp...read more

Python code to retrieve common rows from two tables

• Use pandas library to read tables and perform operations

• Merge the two tables using a common column

• Filter the merged table to get common rows

Different types of joins in SQL include inner join, left join, right join, and full outer join.

• Inner join: Returns rows when there is a match in both tables.

• Left join: Returns all rows from the left table and the matched rows from the right table.

• Right join: Returns all rows from the right table and the matched rows from the left table.

• Full outer join: Returns rows when there is a match in either table.

The Branch Manager is responsible for overseeing the team's daily operations, setting goals, managing budgets, and ensuring customer satisfaction.

• Setting team goals and objectives

• Managing team performance and providing feedback

• Creating and implementing strategies to increase branch profitability

• Ensuring compliance with company policies and procedures

• Handling customer complaints and resolving issues

• Training and developing team members

Microfinance is the provision of financial services to low-income individuals or groups who lack access to traditional banking services.

• Microfinance began in the 1970s with the Grameen Bank in Bangladesh

• It gained popularity in the 1980s and 1990s as a tool for poverty alleviation

• Microfinance institutions provide small loans, savings accounts, and other financial services to the poor

• The industry has faced criticism for high interest rates and over-indebtedness of borrowers

• Howe...read more

The report of the reporting manager can be sent upon request.

• Ensure the report is accurate and up-to-date

• Include key performance metrics and achievements

• Send the report in a timely manner to meet deadlines

Microfinance is the provision of financial services to low-income individuals or groups who lack access to traditional banking services.

• Microfinance institutions provide small loans, savings accounts, insurance, and other financial services to help people start or grow businesses.

• The goal is to promote financial inclusion and reduce poverty by empowering individuals and communities to become self-sufficient.

• Microfinance has been successful in many developing countries, partic...read more

Documents required for secured loan

• Proof of identity (Aadhaar card, PAN card, passport, etc.)

• Proof of address (electricity bill, telephone bill, etc.)

• Proof of income (salary slips, income tax returns, etc.)

• Property documents (title deed, sale deed, etc.)

• Valuation report of the property

• Loan application form

• Passport size photographs

As Branch Manager, I provide a daily report on activities such as sales, customer interactions, team meetings, and operational tasks.

• Sales figures for the day

• Number of customer interactions

• Summary of team meetings

• Operational tasks completed

• Challenges faced and solutions implemented

Vlookup is a function in Excel used to search for a value in a table and return a corresponding value from another column.

• Enter the formula =VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup]) in a cell

• lookup_value is the value to search for in the first column of the table_array

• table_array is the range of cells that contains the data

• col_index_num is the column number in the table_array from which to retrieve the value

• range_lookup is optional and can be TRUE (ap...read more

Large data can be managed through data storage solutions, data processing techniques, and data visualization tools.

• Utilize data storage solutions such as databases, data lakes, and cloud storage to store large volumes of data.

• Implement data processing techniques like data cleaning, transformation, and aggregation to analyze and extract insights from large datasets.

• Use data visualization tools like Tableau, Power BI, or matplotlib to present large data in a visually appealing ...read more

IIFL Samasta is a digital platform that provides financial services to small businesses and individuals.

• IIFL Samasta offers loans, insurance, and investment products.

• It uses technology to provide quick and hassle-free services.

• It has a wide network of partners and agents to reach out to customers in remote areas.

• It aims to empower small businesses and individuals by providing them with access to financial services.

• It has a user-friendly mobile app for easy access to its servi...read more

I have 5 years of experience working in microfinance institutions (MFIs).

• Worked as a Credit Officer at XYZ MFI for 3 years

• Managed a portfolio of 200+ clients and assessed their creditworthiness

• Analyzed financial statements and conducted risk assessments

• Implemented loan disbursement and repayment processes

• Provided financial literacy training to clients

• Collaborated with other departments to ensure smooth operations

• Achieved a low default rate of 2% through effective risk managem...read more

Internal auditing in microfinance involves evaluating financial processes and controls within microfinance institutions to ensure compliance and efficiency.

• Internal auditors in microfinance focus on assessing risks, evaluating internal controls, and ensuring compliance with regulations.

• They review loan portfolios, assess credit risk management practices, and evaluate the effectiveness of internal controls.

• Internal auditors also help in detecting and preventing fraud, ensuring...read more

Yes, I am comfortable with rotational shifts as I am flexible with my schedule.

• I am willing to work in different shifts to accommodate the needs of the job

• I understand the importance of being available during different times to assist customers

• I have previous experience working in rotational shifts and have adapted well to the schedule

Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.

• Credit is a financial arrangement where a lender provides funds to a borrower with the expectation of repayment with interest.

• It allows individuals and businesses to purchase goods and services that they may not be able to afford upfront.

• Credit can be in the form of loans, credit cards, lines of credit, and other financial products.

• Credi...read more

Samasta is a microfinance institution providing financial services to low-income individuals and small businesses in India.

• Samasta offers microloans, insurance, and savings products to its clients.

• The institution focuses on empowering women and promoting financial inclusion.

• Samasta has a presence in multiple states across India.

• It has partnerships with various banks and financial institutions to expand its reach and impact.

Mel Loan is not a commonly known term. It is possible that the interviewer meant something else.

• Mel Loan is not a term used in the financial industry or banking sector.

• It is possible that the interviewer meant to ask about a different loan product or service.

• Without further context or information, it is difficult to provide a more specific answer.

EC stands for Electronic Commerce.

• EC refers to the buying and selling of goods and services over the internet.

• It involves online transactions, electronic funds transfer, and online marketing.

• Examples of EC platforms include Amazon, eBay, and Shopify.