What is BPO .. what is customer service

Question

Accepted Answer

BPO stands for Business Process Outsourcing, which involves contracting a third-party provider to handle specific business operations. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

BPO involves outsourcing specific business processes to third-party providers to improve efficiency and reduce costs.
Customer service focuses on providing assistance and support to customers to ensure their satisfaction and loyalty.
Examples of BPO services include call centers, data entry, and payroll processing.
Examples of customer service activities include answering inquiries, resolving complaints, and providing product information.

Accepted Answer

BPO means bussiness process outsouring and customer service means the support you offer your customer before and after they buy and use the product

What is BPO .. what is customer service

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