Filter interviews by
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
Group discuaaions for real time scenarioa
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
Group discuaaions for real time scenarioa
I applied via Referral and was interviewed in Jan 2022.
I applied via Naukri.com and was interviewed in Oct 2019.
Identity and Access Management Analyst
4
salaries
| ₹3.5 L/yr - ₹16 L/yr |
Software Engineer
3
salaries
| ₹6 L/yr - ₹14 L/yr |
JPMorgan Chase & Co.
Wells Fargo
Bajaj Finserv
HSBC Group