ICICI Bank Deputy Manager II Interview Questions and Answers

The latest updation in RBI master direction KYC AML and maintenance of documents after closure of accounts or relationship.

• The latest updation in RBI master direction KYC AML was in January 2020.

• It introduced the concept of 'centralized KYC registry' for easier and efficient KYC verification.

• Maintenance of documents after closure of accounts or relationship is mandatory for at least 5 years.

• The documents should be preserved in a secure manner and made available to competent a...read more

When giving a loan to a salaried employee, documents to check include income proof, employment proof, credit score, and identity proof.

• Income proof such as salary slips or bank statements

• Employment proof such as offer letter or appointment letter

• Credit score report to check the creditworthiness of the borrower

• Identity proof such as Aadhaar card, PAN card, or passport

The question pertains to measures for verifying corporate account details and risk rating categories.

• Apart from scrutinizing documents, additional measures can include conducting site visits or contacting references.

• KYC updation review exercise can involve checking for any changes in the client's business or ownership structure.

• Risk rating categories can be based on factors such as the client's industry, financial stability, and past behavior.

• Accounts falling under high-risk ...read more

We welcome and consider all qualified candidates regardless of any disabilities.

• We value diversity and inclusivity in our workplace.

• We provide reasonable accommodations to ensure equal opportunities for all employees.

• Your disability will not affect your ability to perform the job duties.

• We focus on your skills, experience, and qualifications.

• We encourage you to apply and let us know if you require any accommodations during the hiring process.

Checkpoints in KYC process ensure compliance with regulations and verify customer identity.

• Collecting customer information (name, address, date of birth, etc.)

• Verifying documents (ID, proof of address, etc.)

• Screening for sanctions lists and politically exposed persons

• Risk assessment based on customer profile and transaction behavior

• Regularly updating customer information and conducting periodic reviews

I have a positive and professional approach towards ICICI BANK.

• I have a strong understanding of ICICI BANK's products and services.

• I am familiar with ICICI BANK's values and mission.

• I have experience working with ICICI BANK customers and providing excellent service.

• I stay updated on industry trends and news related to ICICI BANK.

• I am open to learning and adapting to any changes within ICICI BANK.

Software Development life cycle phases include planning, analysis, design, implementation, testing, deployment, and maintenance.

• Planning: Define project scope, goals, and requirements.

• Analysis: Gather and analyze user needs and create system requirements.

• Design: Create a detailed design of the software system.

• Implementation: Develop the actual software based on the design.

• Testing: Verify that the software meets requirements and is free of bugs.

• Deployment: Release the software...read more

Yes, there is an issue with sales.

• Sales have been declining for the past few months.

• There is increased competition in the market.

• The sales team is not meeting their targets.

• There is a lack of effective marketing strategies.

• Customer complaints and negative reviews are affecting sales.