IBM Business Manager Interview Questions and Answers

Design thinking is a problem-solving approach that focuses on understanding the user's needs and creating innovative solutions.

• Design thinking involves empathizing with the user, defining the problem, ideating solutions, prototyping, and testing.

• I have implemented design thinking in a project where we conducted user interviews to understand their pain points and then brainstormed creative solutions.

• By following the design thinking process, we were able to develop a product th...read more

ServiceNow modules worked on include Incident Management, Change Management, Problem Management, and Service Catalog. Implementations include automation of IT processes and workflows.

• Incident Management module - handling and resolving incidents reported by users

• Change Management module - managing changes to IT infrastructure in a controlled manner

• Problem Management module - identifying root causes of recurring incidents

• Service Catalog module - providing a centralized portal f...read more

E2E automation framework is a comprehensive approach to testing that covers the entire software development life cycle.

• E2E stands for end-to-end testing, which involves testing the entire application from start to finish.

• The framework includes tools and processes for automating testing, such as test scripts and test data management.

• E2E testing helps ensure that all components of the application work together seamlessly.

• It also helps identify and fix issues early in the develo...read more

To find unique values in an SQL table, you can use the DISTINCT keyword in a SELECT statement.

• Use the SELECT statement to retrieve the desired column from the table.

• Add the DISTINCT keyword before the column name to eliminate duplicate values.

• Execute the query to obtain the unique values from the table.

I have extensive experience working on integrations in various industries.

• Led the integration of a new CRM system with existing sales and marketing platforms

• Collaborated with IT team to integrate new software tools for improved efficiency

• Managed the integration of a third-party payment gateway for seamless transactions