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GreenCell Mobility Customer Service Manager Interview Questions and Answers

Updated 25 May 2024

GreenCell Mobility Customer Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Based on Experience
  • Q2. Based on profile
Round 2 - One-on-one 

(2 Questions)

  • Q1. Based on Experience
  • Q2. Based on profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Brace yourself

Interview questions from similar companies

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Operation Activities
  • Q2. Inventory , Inward, Outbound Activities
  • Q3. Last Experience and Working Areas
  • Q4. Manpower Handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing Rocket science in Logistics line

Interview Questionnaire 

1 Question

  • Q1. About last job profile

I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. No any questions Due to I m working last 5y in Proconnect

Interview Preparation Tips

Interview preparation tips for other job seekers - I m also working on last 9y

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Thoroughly go through the gst topics
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic things about current working
  • Q2. Background and experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Call 

(2 Questions)

  • Q1. About operation knowledge
  • Q2. Describe First mile to lastmile operation process, proper planning to execution process.
  • Ans. 

    First mile to last mile operation process involves planning and executing the entire logistics journey from start to finish.

    • Proper planning is essential to ensure efficient and timely delivery of goods.

    • First mile involves picking up goods from the source, while last mile involves delivering them to the final destination.

    • Execution process includes coordinating with drivers, tracking shipments, and resolving any issues t...

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self ,why u chose trackon and courier field .......................................
  • Q2. .fcbncvnvhfgkh..........................................

Interview Preparation Tips

Interview preparation tips for other job seekers - While interview be confidentfghgfghjgfjkghjnhm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Actually I was a fresher so not much questions asked during interview .
  • Q2. Why do you want to work with us ?
  • Q3. What can you do for customer care?
  • Ans. 

    I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

    • Actively listen to customers' concerns and empathize with their frustrations.

    • Resolve customer issues promptly and efficiently.

    • Provide accurate and helpful information to customers.

    • Ensure customer satisfaction by going above and beyond to meet their needs.

    • Maintain a positive and professional attitud...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard, Party hard , Stay rocking always by your work with passion.
You can shut other colleagues mouth by your dedication through smart work .
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why apply for grab? What is your goal in next 5 years ? And some technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and relax. Don’t be pressured. Prepare more on fit interview than technical question.

GreenCell Mobility Interview FAQs

How many rounds are there in GreenCell Mobility Customer Service Manager interview?
GreenCell Mobility interview process usually has 2 rounds. The most common rounds in the GreenCell Mobility interview process are HR and One-on-one Round.

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GreenCell Mobility Customer Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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