Gold Star Jewellery India Field Engineer Interview Questions and Answers

Q1. If you have two customers walk in to the showroom - one who will purchase worth 20k, the other 50k, who would you assist first
Ans. 
I would assist the customer who arrived first.
• I would greet both customers and acknowledge their presence.

• I would ask the customer who arrived first if they need any assistance.

• If the first customer does not need immediate assistance, I would then assist the second customer.

• If both customers need immediate assistance, I would politely explain the situation and ask for their patience while I assist one customer at a tim...read more
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Q1. Who are our competitors?
Ans. 
Our competitors include companies such as XYZ Corp, ABC Inc, and DEF Ltd.
• XYZ Corp is a major competitor in the market, known for their innovative products.

• ABC Inc is a well-established player with a strong customer base.

• DEF Ltd is a new entrant but gaining traction with their competitive pricing.

• Other potential competitors include GHI Co and JKL Enterprises.
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Q1. Tell me about yourself
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Q2. What is hard work and smartwork
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Q1. How to growth your company
Ans. 
To grow your company, focus on expanding your customer base, improving product/service offerings, increasing brand awareness, and optimizing sales and marketing strategies.
• Identify and target new customer segments

• Enhance product/service offerings based on customer feedback and market trends

• Invest in marketing and advertising to increase brand visibility

• Optimize sales processes and strategies to drive revenue growth
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Q2. What is Retail? What is holesale
Ans. 
Retail involves selling goods or services directly to consumers, while wholesale involves selling goods in bulk to retailers or businesses.
• Retail involves selling products or services to individual consumers for personal use.

• Wholesale involves selling products in large quantities to retailers or businesses for resale.

• Retail typically involves higher prices per unit compared to wholesale prices.

• Examples of retail busine...read more
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Q3. What is eye leave?
Ans. 
Eye leave is a term used to describe the time off taken by an employee for eye-related issues or appointments.
• Eye leave is typically granted to employees who need to visit an eye doctor or optometrist for check-ups or treatments.

• It can also be used for employees who are experiencing eye strain or other vision-related problems that require rest.

• Employers may require a doctor's note or proof of appointment for eye leave
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Q4. How to display?
Ans. 
Display by showcasing product features, benefits, and value proposition to potential customers.
• Highlight key features of the product or service

• Explain how these features benefit the customer

• Demonstrate the value proposition and unique selling points

• Use visual aids or demonstrations to enhance understanding

• Tailor the presentation to the needs and preferences of the customer

• Handle objections effectively and provide solut...read more
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Q1. Tell me about material
Ans. 
Material refers to the physical substances used to create products or provide services.
• Materials can include raw materials like wood, metal, or plastic, as well as finished products like clothing or electronics.

• The quality of materials can greatly impact the final product's durability, appearance, and performance.

• Understanding the properties and characteristics of different materials is essential for selecting the righ
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Q2. Tell me about customer satisfaction
Ans. 
Customer satisfaction is the measure of how happy and content customers are with a company's products, services, and overall experience.
• Customer satisfaction is crucial for building long-term relationships and loyalty.

• It can lead to repeat business, positive word-of-mouth referrals, and increased revenue.

• Feedback from customers is essential for improving products and services to meet their needs and expectations.

• Exampl...read more
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Sql and excel assignment

Q1. Sql based queries
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Business case studies

Q1. Psychoanalytical round
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Q1. Name and studies
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Q2. Experienced and knowledge
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What family members

Q1. Past sales experience.
Ans. 
I have over 5 years of experience in sales, consistently exceeding targets and building strong client relationships.
• Managed a portfolio of clients and consistently met or exceeded sales targets

• Built strong relationships with clients to understand their needs and provide tailored solutions

• Utilized CRM systems to track sales progress and identify opportunities for growth
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Q2. Ticket size in past experience
Ans. 
Ticket size in past experience refers to the average value of projects or deals worked on.
• Average ticket size was $50,000

• Dealt with projects ranging from $10,000 to $100,000

• Handled deals with ticket sizes between $25,000 to $75,000
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Q1. Role play and techinical knowledge.
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Q1. Question About Jewellery
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Q2. Question Basic information
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Q3. What about Gold, Diamond and Platinum
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Q1. Introduction and skills
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Q2. About your experience
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