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I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.
In order to provide excellent service to JCB customers, it is important for service engineers to be professional, knowledgeable, and courteous.
Be professional and courteous at all times
Listen to the customer's concerns and address them promptly
Provide clear explanations of the work being done and any issues found
Ensure the customer is satisfied with the service before leaving
Follow up with the customer to ensure everyt
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