Gainwell Commosales Junior Engineer Interview Questions and Answers

Customer complaints can be prioritized based on severity, impact on customer satisfaction, frequency of occurrence, and potential solutions.

• Prioritize complaints based on severity - prioritize complaints that have a significant impact on customer satisfaction or safety.

• Consider the frequency of occurrence - prioritize complaints that are recurring and affecting multiple customers.

• Assess potential solutions - prioritize complaints that have quick and effective solutions availa...read more

A hydraulic circuit is a system that uses pressurized fluid to transmit power.

• Hydraulic circuits consist of a pump, valves, actuators, and fluid.

• The pump pressurizes the fluid and sends it through the valves to the actuators.

• The actuators convert the fluid pressure into mechanical force to perform work.

• Examples of hydraulic circuits include excavators, cranes, and hydraulic presses.

The machine swing brake is typically located near the swing motor on heavy equipment such as excavators and cranes.

• The machine swing brake is usually located near the swing motor on heavy equipment.

• It is used to control the rotation of the machine's upper structure.

• The swing brake helps to prevent the machine from swinging uncontrollably during operation.

Check for fuel, battery, and starter motor issues to troubleshoot why the machine is not cranking.

• Check if there is enough fuel in the tank.

• Ensure the battery is charged and properly connected.

• Inspect the starter motor for any faults or malfunctions.

KPI stands for Key Performance Indicator, which is a measurable value that demonstrates how effectively a company is achieving key business objectives.

• KPIs are used to evaluate the success of an organization or a particular activity in which it engages.

• They help in monitoring progress towards strategic goals.

• Examples of KPIs include revenue growth rate, customer retention rate, and employee satisfaction score.

Power train is the mechanism that transmits power from the engine to the wheels of a vehicle.

• It consists of the engine, transmission, driveshaft, differential, and axles.

• The engine generates power which is transmitted to the transmission.

• The transmission then sends the power to the driveshaft which turns the differential.

• The differential then sends the power to the wheels through the axles.

• Different types of power trains include front-wheel drive, rear-wheel drive, and all-wh...read more

A hydraulic pump is a mechanical device that converts mechanical power into hydraulic energy by pushing hydraulic fluid through the system.

• Hydraulic pumps use mechanical action to create a vacuum at the pump inlet, which allows atmospheric pressure to push the hydraulic fluid into the pump.

• The pump then forces the fluid into the hydraulic system, where it can be used to perform work.

• There are different types of hydraulic pumps, such as gear pumps, vane pumps, and piston pumps...read more

Starting circuit is a system used to start an engine by providing power to the starter motor.

• The starting circuit typically includes components such as the ignition switch, starter relay, battery, and starter motor.

• When the ignition switch is turned to the start position, it sends a signal to the starter relay which then activates the starter motor.

• The starter motor then cranks the engine, allowing it to start.

• If any component in the starting circuit malfunctions, the engine ...read more