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FSL Customer Care Executive Interview Questions and Answers

Updated 4 Sep 2024

FSL Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Interview about self education
  • Q2. Computer knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for new opportunities

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic questions! Your introduction and all.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

It help out clear our doubt. Getting more knowledge about processing.

  • Q1. Is totally about my 5 year experience in costomer care.I would like to happy to share my experience.
  • Q2. Last working experience
  • Q3. How to deal costomer
  • Ans. 

    To deal with customers effectively, it is important to listen actively, understand their needs, provide personalized solutions, and maintain good communication.

    • Listen actively to understand customer needs and concerns.

    • Ask open-ended questions to gather more information.

    • Provide personalized solutions based on their specific requirements.

    • Maintain good communication throughout the sales process.

    • Handle objections and addre...

  • Answered by AI
  • Q4. How to can solve there problems

Interview Preparation Tips

Interview preparation tips for other job seekers - Skill and confidence is must important.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, experience why we should hire you
  • Q2. How you complete target.
  • Ans. 

    To complete targets, I focus on building strong relationships with clients, understanding their needs, and providing tailored solutions.

    • Developing a comprehensive sales strategy

    • Identifying potential clients and leads

    • Building and maintaining relationships with clients

    • Understanding client needs and offering tailored solutions

    • Setting clear goals and targets

    • Regularly tracking progress and making necessary adjustments

    • Collab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For the sales profile 160+ calls per day including sales . You have to sale their study material which price is 2 - 3 lakhs . With this huge amount how can you convince anyone to buy it . Even office area is like sabzi mandi.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. My introduction
  • Q2. My previous experience
Round 2 - With managar 

(4 Questions)

  • Q1. My Introduction
  • Q2. My experience , about aakash
  • Q3. What is sales, why u want to join sales
  • Q4. Why u leave ur last job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. About our career.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General question
Round 3 - Assignment 

Written exam on basic and advance level

Round 4 - One-on-one 

(1 Question)

  • Q1. Will ask techical question about work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basis details about me and employment history
Round 3 - Aptitude Test 

Numerical questions, English grammar, IQ questions

Round 4 - One-on-one 

(1 Question)

  • Q1. Employment history details & job role
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be serious about the job.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Previous job rolles. Qualification, what is the leaving of job

Round 3 - Technical 

(2 Questions)

  • Q1. Vlookup, filter in excel, word power point, corel
  • Q2. Maths type, page setting, pdf, email

Interview Preparation Tips

Interview preparation tips for other job seekers - DTP works mandatory, typing works, exam management

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About yourself, Your current profile
  • Q2. About yourself Your current profile
  • Q3. Your current profile

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips, interviewer not ask specific question simply ask about yourself your current organisation your work profile

FSL Interview FAQs

How many rounds are there in FSL Customer Care Executive interview?
FSL interview process usually has 1 rounds. The most common rounds in the FSL interview process are HR.

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FSL Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

FSL Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.8

Salary

4.9

Job security

4.8

Company culture

3.9

Promotions

4.8

Work satisfaction

Explore 3 Reviews and Ratings
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