Frankfinn Institute of Air Hostess Training Tele Counsellor Interview Questions and Answers

Q1. Tell me about yourself?
Ans. 
I am a dedicated and empathetic Tele Counsellor with a passion for helping others overcome challenges and improve their mental well-being.
• I have a Bachelor's degree in Psychology and extensive experience in providing telephonic counselling services.

• I am skilled in active listening, empathy, and problem-solving to support clients in managing stress, anxiety, and other mental health issues.

• I have a strong commitment to c...read more
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Q2. Tell me about your job role in previous organisation?
Ans. 
I was responsible for providing telephonic counselling services to clients in need of emotional support and guidance.
• Conducted counselling sessions over the phone with clients dealing with various emotional issues

• Provided emotional support and guidance to clients in a non-judgmental manner

• Maintained accurate records of client interactions and progress

• Collaborated with other professionals to ensure comprehensive care fo...read more
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Q3. What's your favourite colour and why?
Ans. 
My favourite colour is blue because it reminds me of the calming ocean and clear skies.
• Blue is associated with tranquility and peace

• It symbolizes trust, loyalty, and confidence

• Examples: Blue sky, blue ocean, blue flowers
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Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic Tele Counsellor with a passion for helping others overcome challenges and improve their mental well-being.
• I have a Bachelor's degree in Psychology and extensive experience in providing telephonic counselling services.

• I am skilled in active listening, empathy, and providing emotional support to clients in distress.

• I have a strong understanding of mental health issues and various therapeut...read more
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Q2. About your experience in last organisation
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Q3. Speak for 2 minutes on the topic Delhi
Ans. 
Delhi is the capital city of India, known for its rich history, diverse culture, and bustling streets.
• Delhi is a major cultural and political hub in India

• It has a mix of historical monuments like Red Fort, Qutub Minar, and modern structures like Lotus Temple, Akshardham Temple

• Delhi is known for its street food, markets like Chandni Chowk, and upscale shopping malls

• The city experiences extreme weather conditions with ho...read more
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Q4. How do you sell this chair
Ans. 
This chair is designed for comfort and style, perfect for any home or office setting.
• Highlight the ergonomic design and comfort features of the chair

• Emphasize the durability and quality materials used in construction

• Mention the stylish and modern look of the chair, suitable for any decor

• Offer a trial period or satisfaction guarantee to encourage purchase
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Q1. Basic introduction
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Q2. Comfortable with the targets or not
Ans. 
Yes, I am comfortable with targets as they motivate me to perform better and achieve goals.
• I thrive under pressure and enjoy working towards specific goals

• Setting targets helps me stay focused and organized

• I see targets as a way to measure my progress and success

• For example, in my previous role as a sales executive, I consistently met and exceeded my monthly targets
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Q1. Sell the chair and reading of a paragraph
Ans. 
I would highlight the comfort and relaxation benefits of the chair while emphasizing the importance of reading for personal growth and knowledge.
• Highlight the comfort and ergonomic design of the chair

• Emphasize the importance of reading for personal growth and knowledge

• Mention how the chair enhances the reading experience by providing a cozy and supportive environment

• Offer a special promotion or discount for purchasing ...read more
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Q2. What do you know about tele councelling?
Ans. 
Tele counselling is a form of counseling that is conducted over the phone or through video conferencing.
• Provides mental health support remotely

• Allows individuals to access counseling services from the comfort of their own home

• Can be conducted through phone calls, video calls, or online chat

• Maintains confidentiality and privacy for clients
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Q3. What are the unique selling points you know?
Ans. 
Our unique selling points include personalized counseling, flexible scheduling, and ongoing support.
• Personalized counseling tailored to individual needs and goals

• Flexible scheduling options to accommodate busy lifestyles

• Ongoing support provided to clients even after sessions have ended
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Q1. How will you hit the target by giving situations
Ans. 
I will hit the target by giving real-life scenarios and examples to help clients understand and relate to the information better.
• Use relatable examples to explain concepts to clients

• Provide case studies or stories to illustrate key points

• Encourage clients to visualize themselves in similar situations for better understanding
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Manipulate student to visit seminar
and guide to reach the semar center

Q1. English language,hindi language communication skill
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Q1. Tell me about yourself,what do you found interested in gurgaon, how do u keep motivated ur self, tell me about ur home town. r u ready to take 450 calls per day......
Ans. 
I am a dedicated professional from a vibrant hometown, passionate about helping others and motivated by personal growth and challenges.
• I have a background in psychology, which helps me understand and connect with clients effectively.

• Gurgaon is fascinating due to its blend of modernity and tradition, with numerous parks and cultural events.

• To stay motivated, I set daily goals and celebrate small achievements, like compl...read more
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Q1. About yourself and your experiences
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Q2. Special things about your city
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