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I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
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I applied via Company Website and was interviewed before Oct 2023. There were 2 interview rounds.
More of product management
I handle client escalations by actively listening, empathizing, finding solutions, and following up.
Listen to the client's concerns without interrupting
Empathize with the client's frustrations and acknowledge their feelings
Work with the client to find a mutually agreeable solution
Follow up with the client to ensure their issue has been resolved satisfactorily
based on 1 interview
Interview experience
Safety Science Analyst
205
salaries
| ₹2.7 L/yr - ₹4.6 L/yr |
Safety Data Analyst
171
salaries
| ₹2.8 L/yr - ₹7 L/yr |
Junior Regulatory Affairs Specialist
114
salaries
| ₹3 L/yr - ₹5.7 L/yr |
Junior Safety Data Analyst
113
salaries
| ₹2.1 L/yr - ₹5.1 L/yr |
Clinical Project Coordinator
102
salaries
| ₹2.8 L/yr - ₹5.1 L/yr |
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