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Fortinet Technical Support Engineer Interview Questions and Answers

Updated 18 Jul 2024

Fortinet Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Dhcp helper mac and ip
  • Q2. Putting ip on window pc
  • Ans. 

    To assign an IP address to a Windows PC, you can do so through the network settings.

    • Go to Control Panel > Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network connection you want to assign an IP address to and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Choose 'Use the following IP address' and enter the IP address, subnet mask, default gateway,

  • Answered by AI
  • Q3. What if i browse a website, what works at backend
  • Ans. 

    When browsing a website, various components work at the backend to deliver content and functionality.

    • Web server processes requests and serves web pages

    • Database stores and retrieves data

    • Application server executes application logic

    • Content delivery network (CDN) may cache and deliver content

    • Load balancer distributes incoming traffic to multiple servers

    • Web browser renders the content for the user

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Needs more hands on practice

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the difference between service request and incident
  • Ans. 

    Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

    • Service request is a proactive request for assistance or information, often initiated by the user.

    • Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

    • Service requests are typically routine and can be planned in advance, w...

  • Answered by AI
  • Q2. What is active directory and how does works.
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to control access and permissions

    • Supports single sign-on for users to access multiple resources with one login

    • Uses Lightweight Directory Access Protocol (LDAP) for communication

  • Answered by AI
  • Q3. We should aware of windows active directory,DNS, DHCP, print server, file server, azure cloud, office 365.
  • Q4. What is firewall and how does works.
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters traffic based on rules set by the network administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

  • Answered by AI
  • Q5. We should know about WSUS patch management or SCCM.
Round 2 - Technical 

(2 Questions)

  • Q1. What is my day to day works.
  • Q2. Security related thing's
Round 3 - HR 

(2 Questions)

  • Q1. What is my notice period and about my work culture.
  • Q2. Salary discussion.

Interview Preparation Tips

Topics to prepare for Value Point Systems Technical Support Engineer interview:
  • Azure
  • ITIL
  • Server
  • End User Support
  • IAM
  • Configuring DHCP
  • DNS Management
  • FTP
Interview preparation tips for other job seekers - Who has looking for job change they should have good communication skills and good technical skills.
Explore RCA.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic computer knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's contract based job, please don't go with Joulse to Watts. They don't take any responsibility of making employees as apermanent in client company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the difference between service request and incident
  • Ans. 

    Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

    • Service request is a proactive request for assistance or information, often initiated by the user.

    • Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

    • Service requests are typically routine and can be planned in advance, w...

  • Answered by AI
  • Q2. What is active directory and how does works.
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to control access and permissions

    • Supports single sign-on for users to access multiple resources with one login

    • Uses Lightweight Directory Access Protocol (LDAP) for communication

  • Answered by AI
  • Q3. We should aware of windows active directory,DNS, DHCP, print server, file server, azure cloud, office 365.
  • Q4. What is firewall and how does works.
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters traffic based on rules set by the network administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

  • Answered by AI
  • Q5. We should know about WSUS patch management or SCCM.
Round 2 - Technical 

(2 Questions)

  • Q1. What is my day to day works.
  • Q2. Security related thing's
Round 3 - HR 

(2 Questions)

  • Q1. What is my notice period and about my work culture.
  • Q2. Salary discussion.

Interview Preparation Tips

Topics to prepare for Value Point Systems Technical Support Engineer interview:
  • Azure
  • ITIL
  • Server
  • End User Support
  • IAM
  • Configuring DHCP
  • DNS Management
  • FTP
Interview preparation tips for other job seekers - Who has looking for job change they should have good communication skills and good technical skills.
Explore RCA.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic computer knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's contract based job, please don't go with Joulse to Watts. They don't take any responsibility of making employees as apermanent in client company.

Fortinet Interview FAQs

How many rounds are there in Fortinet Technical Support Engineer interview?
Fortinet interview process usually has 1 rounds. The most common rounds in the Fortinet interview process are Technical.
How to prepare for Fortinet Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fortinet. The most common topics and skills that interviewers at Fortinet expect are Linux, Technical Support, Troubleshooting, CCNA and Virtualization.
What are the top questions asked in Fortinet Technical Support Engineer interview?

Some of the top questions asked at the Fortinet Technical Support Engineer interview -

  1. What if i browse a website, what works at back...read more
  2. Putting ip on window...read more
  3. Dhcp helper mac and...read more

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Fortinet Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Fortinet Technical Support Engineer Salary
based on 16 salaries
₹5.5 L/yr - ₹16 L/yr
148% more than the average Technical Support Engineer Salary in India
View more details

Fortinet Technical Support Engineer Reviews and Ratings

based on 2 reviews

2.5/5

Rating in categories

4.2

Skill development

1.9

Work-life balance

2.7

Salary

4.2

Job security

1.9

Company culture

1.9

Promotions

1.9

Work satisfaction

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