How would you design a product for an apartment complex where owners need to use club facilities like a gym, garden, or book club?

Question

Accepted Answer

Designing a product for apartment owners to access club facilities

Conduct a survey to understand the needs and preferences of apartment owners
Create a mobile app or web portal for easy booking and access to facilities
Implement a membership system to ensure fair usage of facilities
Offer incentives for frequent usage or referrals
Partner with local businesses to offer discounts or promotions to members

Accepted Answer

Steps to Design the Product:

1. Understand User Needs

Identify features: Gym bookings, garden schedules, book club memberships, etc.

Gather feedback from apartment owners and facility managers.

2. Core Features

Facility booking system with real-time availability.

Access management (QR codes or smart IDs).

Notifications for events, schedules, and reminders.

Payment gateway for membership fees (if applicable).

3. User Roles

Define roles: Admins (managers) and users (residents).

Admins to manage bookings, maintenance, and announcements.

4. Design and UX

Intuitive mobile and web app with easy navigation.

Calendar view for bookings and activity schedules.

5. Integration

IoT for automated check-ins/out.

Integrate with community WhatsApp groups for alerts.

6. Feedback and Iteration

Add a feedback mechanism for residents.

Update features based on usage data and input.

Accepted Answer

Product management can be broken down into the W3D3. Just being fancy here.

1. Discovery ( Why )
2. Dollar Values ( Weight )
3. Prioratization ( When )
4. Development - Agile is the word ( Doing )
5. Launch ( Done )
6. Evaluate ( Double Check )

Talking about the problem at hand.

First, understand whether it is required to book a slot to use the gym.

I mean, it is not necessary to jump into providing the solution to the problem. As a PM, first, we need to understand the customer needs (must-have) like one-time registration for using the gym or book club or any other facilities.

Once must-haves are sorted, the PM should focus on giving the competitive edge ( should have) with good and user-centric features, like providing the option to book the clubhouse for certain occasions, on a certain day, for certain hours after capturing the details like how many guests are expected.

Once 'Should haves' are sorted out, the PM should take the feedback from the stakeholders to know whether is there anything that would be "Good to have" like taking the payment for the booking of the clubhouse.

How would you design a product for an apartment complex where owners need to use club facilities like a gym, garden, or book club?

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