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FactSet Client Support Engineer Interview Questions and Answers

Updated 22 Nov 2020

FactSet Client Support Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Nov 2019. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview lasted around 40 minutes. It was an online interview. The interviewer wanted to test your technical knowledge, logical skills, and communication skills.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Routing scenario based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Situational questions and technical questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Talk about your experience

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Reasoning, Stats, Grammar Check.

Round 2 - Group Discussion 

It could be any topic, share your opinion and allow others to speak.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Why do you wanna quit your previous job?
  • Q2. What value can you add to our organization?
  • Q3. How good are you handling stress?

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow K-I-S-S rule - (Keep it Short and simple)
Be CLEAR and Specific.
What ever you say should have an strong objective.
Maintain a single tone from the start till the end, no matter if the interviewers are firing at you.
Round 1 - Technical 

(3 Questions)

  • Q1. Whats is BNP Paribas
  • Ans. 

    BNP Paribas is a French multinational bank and financial services company.

    • Founded in 2000 through the merger of Banque Nationale de Paris and Paribas

    • Headquartered in Paris, France

    • Offers a range of financial services including retail banking, investment banking, and asset management

    • Operates in over 70 countries worldwide

    • One of the largest banks in the world by total assets

  • Answered by AI
  • Q2. What are the outine protocol and explain BGP, EIGRP and ISIS.
  • Ans. 

    BGP, EIGRP, and ISIS are routing protocols used in networking.

    • BGP (Border Gateway Protocol) is used for routing between different autonomous systems.

    • EIGRP (Enhanced Interior Gateway Routing Protocol) is a Cisco proprietary protocol used for routing within a single autonomous system.

    • ISIS (Intermediate System to Intermediate System) is a protocol used for routing within a single autonomous system, similar to EIGRP.

    • BGP us...

  • Answered by AI
  • Q3. What is VPN and VLAN
  • Ans. 

    VPN is a secure connection between two networks while VLAN is a logical grouping of devices on a network.

    • VPN stands for Virtual Private Network and is used to securely connect two networks over the internet.

    • VPN uses encryption to protect data transmitted over the network.

    • VLAN stands for Virtual Local Area Network and is used to logically group devices on a network.

    • VLANs can be used to separate traffic on a network for ...

  • Answered by AI
Round 2 - One-on-one 

(4 Questions)

  • Q1. What is OSI and TCP/IP model
  • Ans. 

    OSI and TCP/IP models are reference models used to describe how data is transmitted over a network.

    • OSI model has 7 layers, while TCP/IP model has 4 layers

    • OSI model is theoretical, while TCP/IP model is practical

    • OSI model is used for teaching and understanding networking concepts, while TCP/IP model is used for actual implementation

    • Examples of layers in OSI model: Physical, Data Link, Network, Transport, Session, Presen...

  • Answered by AI
  • Q2. What is MPLS, MP-VPN, MPLS-TE.
  • Ans. 

    MPLS is a protocol for efficient data transfer, MP-VPN is a VPN service using MPLS, and MPLS-TE is a traffic engineering extension of MPLS.

    • MPLS stands for Multiprotocol Label Switching and is used to efficiently route data packets through a network.

    • MP-VPN is a VPN service that uses MPLS to securely connect multiple sites or users to a private network.

    • MPLS-TE is an extension of MPLS that allows for more precise traffic ...

  • Answered by AI
  • Q3. What is MTU and how to find the MTU size for CE/PE
  • Ans. 

    MTU stands for Maximum Transmission Unit. It is the largest size of data packet that can be transmitted over a network.

    • MTU is measured in bytes.

    • The default MTU size for Ethernet is 1500 bytes.

    • To find the MTU size for CE/PE, you can use the ping command with the -f option to set the Do Not Fragment (DNF) bit and gradually increase the packet size until you receive a 'packet needs to be fragmented but DF set' message.

    • Ano...

  • Answered by AI
  • Q4. What are BGP attributes and how can we identify
  • Ans. 

    BGP attributes are characteristics used to determine the best path for routing traffic between networks.

    • BGP attributes include: AS Path, Next Hop, Local Preference, Multi-Exit Discriminator (MED), Weight, and Origin.

    • AS Path identifies the sequence of autonomous systems that the route has passed through.

    • Next Hop identifies the IP address of the next router in the path.

    • Local Preference is used to indicate the preferred p...

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - Technical 

Interview Preparation Tips

Topics to prepare for BNP Paribas Network Engineer interview:
  • MPLS
  • Igp
  • Egp
  • Ip Routing
  • IOS
Interview preparation tips for other job seekers - - MPLS
- BGP
- EIGRP
- ISIS
- OSPF
- MTU
- IOS Upgradation
- IP Routing

FactSet Interview FAQs

How to prepare for FactSet Client Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FactSet. The most common topics and skills that interviewers at FactSet expect are Analytical, Client Support, Technical Documentation, Troubleshooting and Information Technology.

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FactSet Client Support Engineer Salary
based on 28 salaries
₹5.7 L/yr - ₹11.5 L/yr
62% more than the average Client Support Engineer Salary in India
View more details

FactSet Client Support Engineer Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

2.7

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4.9

Work-Life balance

4.8

Salary & Benefits

3.7

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4.9

Company culture

4.0

Promotions/Appraisal

4.8

Work Satisfaction

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