Essel Group Customer Relationship Manager Interview Questions and Answers

Q1. About job experience and salary
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Q1. Past and current work profile
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Q1. How to do your work
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Q1. Asked what i am doing in my present job and what i can do for this company
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Questions related to your daily life

Q1. Difference between Sales & Marketing
Ans. 
Sales focuses on selling products or services to customers, while marketing involves creating awareness and interest in those products or services.
• Sales involves direct interaction with customers to make a sale, while marketing involves creating strategies to attract and retain customers.

• Sales is more focused on short-term goals and transactions, while marketing is focused on long-term relationships and brand building.

• ...read more
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Q2. 4 P's of Marketing
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The 4 P's of marketing are Product, Price, Place, and Promotion.
• Product: Refers to the actual goods or services being offered to customers.

• Price: The amount customers are willing to pay for the product or service.

• Place: The locations where the product or service is available for customers to purchase.

• Promotion: The marketing strategies used to promote and sell the product or service.
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Q3. Internship experience
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Q1. Basic questions and they cheking your behavioural Attitude
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Q1. Related to your previous company and P&L, Cogs, Ebidta...
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Q1. All questions from basic to higher level, Case study, Appetitude Test.
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Q1. About operations, role
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Q2. Inventory, wastage control, inventory control
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Q3. Situation based
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Q1. About goals , personal information
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Q2. Abouts me , hobbys , how am I different
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Q1. Personal questions
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Q1. Share your exp on operations management
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Q2. What interests you most
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Q3. Challenging tasks
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There were MCQs, around 40 questions or so

There was a case study

Q1. Personal interview
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Q2. About means my carrier goal
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Check my skills and knowledge

Q1. Salary discussion and give information about the company and my job role
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Q2. Company details working
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