10+ Ekart Logistics Operations Executive Interview Questions and Answers

Rescue attempt and rejected parcels by identifying the reason for rejection and taking appropriate action.

• Identify the reason for rejection, such as incorrect address or insufficient postage.

• Contact the sender or recipient to obtain correct information.

• Resend the parcel with correct information or refund the sender.

• Implement measures to prevent future rejections, such as improving address verification process.

• Maintain clear communication with all parties involved to ensure su...read more

The operation runs on three shifts - morning, afternoon, and night.

• There are three shifts running in the operation: morning, afternoon, and night

• Each shift typically has a different set of employees working

• Shift schedules may vary depending on the nature of the operation

Logistics is a subset of supply chain management that deals with the physical movement of goods, while supply chain management encompasses the entire process from procurement to delivery.

• Logistics focuses on transportation, warehousing, and distribution of goods.

• Supply chain management involves planning, sourcing, manufacturing, and delivery of goods.

• Logistics is more operational and tactical, while supply chain management is strategic.

• Logistics is concerned with optimizing t...read more

Load performance can be handled by optimizing resources and implementing efficient processes.

• Identify bottlenecks and optimize resources accordingly

• Implement caching mechanisms to reduce server load

• Use load testing tools to identify and fix performance issues

• Implement efficient coding practices to reduce processing time

• Use content delivery networks (CDNs) to distribute load

• Implement horizontal scaling to distribute load across multiple servers

Maintain crowd employees by providing clear communication, incentives, and opportunities for growth.

• Regularly communicate with employees to ensure they feel valued and informed

• Offer incentives such as bonuses or recognition programs to motivate and retain employees

• Provide opportunities for growth and development through training and advancement

• Create a positive work environment that fosters teamwork and collaboration

• Ensure fair and consistent policies and procedures are in pl...read more

Onboarding is the process of integrating new employees into an organization. ESI is a health insurance scheme for Indian workers.

• Onboarding involves orientation, training, and socialization of new employees.

• ESI stands for Employee State Insurance and provides medical benefits, sickness, and maternity benefits to employees.

• ESI is a mandatory scheme for employees earning less than Rs. 21,000 per month in India.

• ESI is funded by both the employer and employee contributions.

PF stands for Provident Fund and EDLI stands for Employees' Deposit Linked Insurance.

• Provident Fund is a retirement savings scheme mandatory for employees in India.

• EDLI is a group insurance scheme that provides life insurance coverage to employees.

• EDLI is linked to the Provident Fund account of the employee.

• The premium for EDLI is paid by the employer and is a percentage of the employee's basic salary.

• The coverage amount for EDLI is based on the balance in the employee's Prov...read more

DPMO can be controlled by identifying and eliminating defects in the process.

• Identify the root cause of defects

• Implement corrective actions to eliminate defects

• Monitor and measure the process to ensure defects are reduced

• Train employees on quality control and defect prevention

• Use statistical process control to identify trends and prevent defects

• Collaborate with suppliers to improve quality of incoming materials

There are currently 3 shifts running in the operations.

• Shifts may include morning, afternoon, and night shifts.

• Each shift may have different teams or tasks assigned.

• Shift schedules may rotate or stay fixed depending on the organization's needs.