10+ iLead Tax Academy Interview Questions and Answers

Rescue attempt and rejected parcels by identifying the reason for rejection and taking appropriate action.

• Identify the reason for rejection, such as incorrect address or insufficient postage.

• Contact the sender or recipient to obtain correct information.

• Resend the parcel with correct information or refund the sender.

• Implement measures to prevent future rejections, such as improving address verification process.

• Maintain clear communication with all parties involved to ensure su...read more

The operation runs on three shifts - morning, afternoon, and night.

• There are three shifts running in the operation: morning, afternoon, and night

• Each shift typically has a different set of employees working

• Shift schedules may vary depending on the nature of the operation

Logistics is a subset of supply chain management that deals with the physical movement of goods, while supply chain management encompasses the entire process from procurement to delivery.

• Logistics focuses on transportation, warehousing, and distribution of goods.

• Supply chain management involves planning, sourcing, manufacturing, and delivery of goods.

• Logistics is more operational and tactical, while supply chain management is strategic.

• Logistics is concerned with optimizing t...read more

Load performance can be handled by optimizing resources and implementing efficient processes.

• Identify bottlenecks and optimize resources accordingly

• Implement caching mechanisms to reduce server load

• Use load testing tools to identify and fix performance issues

• Implement efficient coding practices to reduce processing time

• Use content delivery networks (CDNs) to distribute load

• Implement horizontal scaling to distribute load across multiple servers

Maintain crowd employees by providing clear communication, incentives, and opportunities for growth.

• Regularly communicate with employees to ensure they feel valued and informed

• Offer incentives such as bonuses or recognition programs to motivate and retain employees

• Provide opportunities for growth and development through training and advancement

• Create a positive work environment that fosters teamwork and collaboration

• Ensure fair and consistent policies and procedures are in pl...read more

Onboarding is the process of integrating new employees into an organization. ESI is a health insurance scheme for Indian workers.

• Onboarding involves orientation, training, and socialization of new employees.

• ESI stands for Employee State Insurance and provides medical benefits, sickness, and maternity benefits to employees.

• ESI is a mandatory scheme for employees earning less than Rs. 21,000 per month in India.

• ESI is funded by both the employer and employee contributions.

PF stands for Provident Fund and EDLI stands for Employees' Deposit Linked Insurance.

• Provident Fund is a retirement savings scheme mandatory for employees in India.

• EDLI is a group insurance scheme that provides life insurance coverage to employees.

• EDLI is linked to the Provident Fund account of the employee.

• The premium for EDLI is paid by the employer and is a percentage of the employee's basic salary.

• The coverage amount for EDLI is based on the balance in the employee's Prov...read more

DPMO can be controlled by identifying and eliminating defects in the process.

• Identify the root cause of defects

• Implement corrective actions to eliminate defects

• Monitor and measure the process to ensure defects are reduced

• Train employees on quality control and defect prevention

• Use statistical process control to identify trends and prevent defects

• Collaborate with suppliers to improve quality of incoming materials

There are currently 3 shifts running in the operations.

• Shifts may include morning, afternoon, and night shifts.

• Each shift may have different teams or tasks assigned.

• Shift schedules may rotate or stay fixed depending on the organization's needs.

Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from one point to another.

• Logistics involves the coordination of transportation, warehousing, and inventory management.

• It includes activities such as order processing, packaging, and delivery.

• Efficient logistics can help reduce costs and improve customer satisfaction.

• Examples of logistics companies include UPS, FedEx, and DHL.