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eClinicalWorks Technical Support Engineer Interview Questions and Answers

Updated 5 Mar 2024

Q1. How to do technical troubleshooting

Ans.

Technical troubleshooting involves identifying, isolating, and resolving technical issues to ensure systems are functioning properly.

  • Identify the problem by gathering information from the user or system logs

  • Isolate the issue by testing different components or configurations

  • Resolve the problem by applying solutions based on the root cause

  • Document the troubleshooting process and solution for future reference

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Q2. What are vpns and working

Ans.

VPNs are Virtual Private Networks that allow users to securely access a private network over a public network.

  • VPNs encrypt data to ensure privacy and security

  • They can be used to access region-restricted websites or bypass censorship

  • Common VPN protocols include OpenVPN, L2TP/IPsec, and IKEv2

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Q3. What is telnet ?

Ans.

Telnet is a network protocol used to access and manage devices remotely over a network.

  • Telnet allows users to connect to a remote device or server using a command-line interface.

  • It is commonly used for troubleshooting network issues, configuring devices, and accessing remote servers.

  • Telnet operates on port 23 and transmits data in plain text, making it less secure compared to SSH.

  • Example: telnet 192.168.1.1 23

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Q4. What is telnet,ping and sql

Ans.

Telnet is a network protocol used to connect to remote devices, ping is a network utility used to test connectivity, and SQL is a language used for managing databases.

  • Telnet is a protocol that allows you to connect to a remote device over a network.

  • Ping is a utility used to test the reachability of a host on an IP network.

  • SQL (Structured Query Language) is a language used for managing and querying databases.

  • Examples: Telnet can be used to connect to a remote server, ping can ...read more

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Q5. Write a SQL join query

Ans.

A SQL join query combines rows from two or more tables based on a related column between them.

  • Use keywords like INNER JOIN, LEFT JOIN, RIGHT JOIN, or FULL JOIN to specify the type of join

  • Specify the columns to join on using ON keyword

  • Include the table names and column names in the query

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Q6. Write left join query

Ans.

A left join query combines rows from two tables based on a related column, including all rows from the left table.

  • Use the LEFT JOIN keyword in your query

  • Specify the columns you want to select from both tables

  • Specify the join condition using ON clause

  • Example: SELECT * FROM table1 LEFT JOIN table2 ON table1.id = table2.id

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Interview Process at eClinicalWorks Technical Support Engineer

based on 4 interviews
1 Interview rounds
Technical Round
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