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DMart
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Naukri.com and was interviewed in Aug 2024. There were 7 interview rounds.
I have over 5 years of experience in retail management, leading teams to achieve sales targets and provide excellent customer service.
Managed a team of 15 sales associates at XYZ Retail Store
Implemented new sales strategies that increased revenue by 20%
Trained staff on product knowledge and customer service best practices
Handled scheduling, inventory management, and performance evaluations
To increase sales, focus on customer experience, product presentation, and targeted marketing strategies.
Improve customer experience by providing excellent customer service and personalized recommendations.
Enhance product presentation through attractive displays and packaging.
Implement targeted marketing strategies such as email campaigns, social media promotions, and loyalty programs.
Resolve customer feedback by listening, apologizing, taking action, and following up.
Listen actively to the customer's feedback and show empathy.
Apologize for any inconvenience caused and take responsibility.
Take necessary actions to address the feedback and resolve the issue.
Follow up with the customer to ensure their satisfaction and loyalty.
Offer a solution or compensation if appropriate, to show goodwill.
Train and ...
I joined Dmart because of its reputation for offering quality products at affordable prices and its strong focus on customer satisfaction.
Dmart is known for its wide range of products at competitive prices
I appreciate Dmart's commitment to customer satisfaction
I believe in Dmart's values and culture
Creating a good environment involves fostering positive relationships, promoting open communication, providing opportunities for growth, and recognizing achievements.
Promote open communication among team members to encourage collaboration and problem-solving.
Provide opportunities for growth and development through training programs and mentorship.
Recognize and reward achievements to boost morale and motivation.
Foster p...
FIFO stands for First In, First Out and is a method used for inventory management.
FIFO is a system where the first items added to inventory are the first ones sold or used.
This method ensures that older inventory is used first, reducing the risk of items expiring or becoming obsolete.
FIFO is commonly used in industries such as retail, food, and manufacturing.
For example, in a grocery store, products with expiration dat...
Managing staff involves clear communication, setting expectations, providing support, and recognizing achievements.
Communicate openly and regularly with staff to ensure clarity on tasks and goals.
Set clear expectations and provide necessary training and resources for staff to succeed.
Offer support and guidance when needed, and address any issues promptly.
Recognize and reward achievements to motivate and boost morale.
Le...
Managing staff time involves setting clear expectations, prioritizing tasks, delegating effectively, and providing support.
Set clear expectations and goals for each team member
Prioritize tasks based on importance and deadlines
Delegate tasks effectively, matching the right person to the right task
Provide support and resources to help staff complete tasks efficiently
Use time management tools such as schedules and calenda...
I left my previous company to pursue a new opportunity that aligned better with my career goals.
I wanted to take on more leadership responsibilities
I was seeking a company with better growth opportunities
I wanted to work in a different industry
I relocated to a new city
I received a competitive CTC package in my previous company.
Received a competitive CTC package based on industry standards
Negotiated salary based on experience and skills
Regular salary increments based on performance
Participated in bonus and incentive programs
Slove the problem of employee
I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.
Normally General knowledge
I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.
The interviewer asks about technical round taken by State Business Head/Area Manager or group panel regarding inventory, KPI/KRA, store losses, sales, P&L, and staff management.
Explain the importance of inventory management and how it affects the store's profitability.
Discuss the key performance indicators (KPIs) and key result areas (KRAs) that are relevant to the store's success.
Provide examples of strategies to redu...
I appeared for an interview before Feb 2016.
I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).
Ensure basic operations are running smoothly
Identify and address any issues affecting store conversion
Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)
Prioritize staff training and development
Motivate and engage the team to enhance performance
Implement strategies to ...
I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed in Dec 2018. There were 5 interview rounds.
I appeared for an interview before Sep 2021.
Handling critical staff requires clear communication, active listening, and a focus on finding solutions.
Address the issue promptly and directly
Listen to their concerns and try to understand their perspective
Collaborate with them to find solutions
Provide clear expectations and consequences
Offer support and resources to help them improve
Document all conversations and actions taken
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Department Manager
1.1k
salaries
| ₹2 L/yr - ₹7 L/yr |
Cashier
759
salaries
| ₹0.4 L/yr - ₹4 L/yr |
Assistant Manager
577
salaries
| ₹3 L/yr - ₹10 L/yr |
Assistant Store Manager
482
salaries
| ₹4 L/yr - ₹11.7 L/yr |
Purchase Officer
412
salaries
| ₹1 L/yr - ₹5.2 L/yr |
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