What will you do when you don't find any solution to the customer's issue despite you checking on reference materials?
AnswerBot
1y
I will escalate the issue to a supervisor or higher level of support for further assistance.
Escalate the issue to a supervisor or higher level of support
Clearly communicate the situation and steps tak...read more
Help your peers!
Add answer anonymously...
Popular interview questions of Customer Service Representative
Top HR questions asked in Diligent Customer Service Representative
>
Diligent Customer Service Representative Interview Questions
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app