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Derewala Jewellery Industries CRM Executive Interview Questions and Answers

Updated 16 Oct 2024

Derewala Jewellery Industries CRM Executive Interview Experiences

1 interview found

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 16 Oct 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. How long will you stay in this organisation? Since Jewellery industry is very difficult? Lot of stress and pressure is there to complete the task. Why derewala?
  • Q2. Some General HR questions.
  • Q3. What is the roles and responsibilities of the position you have applied.
  • Ans. 

    The roles and responsibilities of a CRM Executive involve managing customer relationships, implementing CRM strategies, analyzing data, and improving customer satisfaction.

    • Develop and implement CRM strategies to improve customer retention and satisfaction

    • Analyze customer data to identify trends and opportunities for improvement

    • Manage customer communication channels such as email, phone, and social media

    • Collaborate with...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't choose Derewala . My suggestion is to search another organisation if there is any constraint or helplessness regarding money then join.
Since in this there is hard labour and no money. Even on Sundays you have to work (ex: if you are in production department)

Only experienced person are welcome in derewala with less pay.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. If you have two customers walk in to the showroom - one who will purchase worth 20k, the other 50k, who would you assist first
  • Ans. 

    I would assist the customer who arrived first.

    • I would greet both customers and acknowledge their presence.

    • I would ask the customer who arrived first if they need any assistance.

    • If the first customer does not need immediate assistance, I would then assist the second customer.

    • If both customers need immediate assistance, I would politely explain the situation and ask for their patience while I assist one customer at a tim...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Who are our competitors?
  • Ans. 

    Our competitors include companies such as XYZ Corp, ABC Inc, and DEF Ltd.

    • XYZ Corp is a major competitor in the market, known for their innovative products.

    • ABC Inc is a well-established player with a strong customer base.

    • DEF Ltd is a new entrant but gaining traction with their competitive pricing.

    • Other potential competitors include GHI Co and JKL Enterprises.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a grateful and respectful countenance.

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Personal and sal's experience based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with sales knowledge
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Grammar questions and subject based questions or company questions.

Round 3 - HR 

(5 Questions)

  • Q1. Self information and family details
  • Q2. Besed on subject knowledge questions
  • Q3. General knowledge questions
  • Q4. Growing our company questions
  • Q5. Staff questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. How to growth your company
  • Ans. 

    To grow your company, focus on expanding your customer base, improving product/service offerings, increasing brand awareness, and optimizing sales and marketing strategies.

    • Identify and target new customer segments

    • Enhance product/service offerings based on customer feedback and market trends

    • Invest in marketing and advertising to increase brand visibility

    • Optimize sales processes and strategies to drive revenue growth

  • Answered by AI
  • Q2. What is Retail? What is holesale
  • Ans. 

    Retail involves selling goods or services directly to consumers, while wholesale involves selling goods in bulk to retailers or businesses.

    • Retail involves selling products or services to individual consumers for personal use.

    • Wholesale involves selling products in large quantities to retailers or businesses for resale.

    • Retail typically involves higher prices per unit compared to wholesale prices.

    • Examples of retail busine...

  • Answered by AI
  • Q3. What is eye leave?
  • Ans. 

    Eye leave is a term used to describe the time off taken by an employee for eye-related issues or appointments.

    • Eye leave is typically granted to employees who need to visit an eye doctor or optometrist for check-ups or treatments.

    • It can also be used for employees who are experiencing eye strain or other vision-related problems that require rest.

    • Employers may require a doctor's note or proof of appointment for eye leave

  • Answered by AI
  • Q4. How to display?
  • Ans. 

    Display by showcasing product features, benefits, and value proposition to potential customers.

    • Highlight key features of the product or service

    • Explain how these features benefit the customer

    • Demonstrate the value proposition and unique selling points

    • Use visual aids or demonstrations to enhance understanding

    • Tailor the presentation to the needs and preferences of the customer

    • Handle objections effectively and provide solut...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about material
  • Ans. 

    Material refers to the physical substances used to create products or provide services.

    • Materials can include raw materials like wood, metal, or plastic, as well as finished products like clothing or electronics.

    • The quality of materials can greatly impact the final product's durability, appearance, and performance.

    • Understanding the properties and characteristics of different materials is essential for selecting the righ

  • Answered by AI
  • Q2. Tell me about customer satisfaction
  • Ans. 

    Customer satisfaction is the measure of how happy and content customers are with a company's products, services, and overall experience.

    • Customer satisfaction is crucial for building long-term relationships and loyalty.

    • It can lead to repeat business, positive word-of-mouth referrals, and increased revenue.

    • Feedback from customers is essential for improving products and services to meet their needs and expectations.

    • Exampl...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I was excited to learn of the specialized company opportunity with target of this company and wanted to contact you in hopes of your consideration. Having reviewed the position requirements, I believe that the skills I offer and my educational pursuits are a great fit with the kind of your company is looking for.

I will bring value to your organization through my well-developed skills and academic experiences. I have a strong understanding of [Skill 1] and [Skill 2] I have contributed significantly to team projects through my collaborative efforts, employing [Soft Skill 1] and [Soft Skill 2] abilities.

Please feel free to contact me for additional background details or to schedule a time we can meet. I look forward to hearing from you at your earliest convenience.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Please share your introduction?
  • Q2. Please share your experiences?
  • Q3. Please share your family features ?
  • Q4. What are you leave last working company ?
  • Q5. Your expectation salary?

I appeared for an interview before Jul 2016.

Interview Preparation Tips

Round: Test
Experience: In that question paper they ask about general knowledge, mathematics and about politics also.
Tips: No tips
Duration: 1 hour 15 minutes
Total Questions: 30

Round: Resume Shortlist
Experience: They select out of 85 - 30.
Then they take interview for this 30 people.
Out of 30 they select 16 for giving job.
Tips: No tips

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self introduction
  • Q2. Compromise With Salary
  • Ans. 

    Negotiate based on value, benefits, and growth opportunities rather than compromising on salary.

    • Highlight your skills, experience, and achievements that justify your desired salary

    • Discuss potential for performance-based bonuses or commission

    • Negotiate for additional benefits like flexible work hours, remote work options, or professional development opportunities

  • Answered by AI
  • Q3. Compromise selected location
  • Ans. 

    It is important to consider compromising on the selected location if it benefits the overall sales strategy.

    • Consider the potential customer base in the new location

    • Evaluate the competition in the new location

    • Assess the logistical and cost implications of changing the location

    • Discuss with the team and stakeholders to gather their input

    • Be open to exploring new opportunities that may arise from a different location

  • Answered by AI
  • Q4. Joining Process Quickly
  • Q5. Every one selecting while interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont Choose GRT, Working Hours Are Heavy, Torcher From Management But All Staffs Are Very Friendly
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What expected this job ?
  • Q2. How much salary expectations ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Full
confidence
be
coll
Faceking any Questions and answers
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Experience test
  • Q2. Study & family back ground
Round 3 - Aptitude Test 

Father work & salary amount choose

Derewala Jewellery Industries Interview FAQs

How many rounds are there in Derewala Jewellery Industries CRM Executive interview?
Derewala Jewellery Industries interview process usually has 1 rounds. The most common rounds in the Derewala Jewellery Industries interview process are HR.
How to prepare for Derewala Jewellery Industries CRM Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Derewala Jewellery Industries. The most common topics and skills that interviewers at Derewala Jewellery Industries expect are Communication Skills, Interpersonal Skills, Leadership Skills, Management Skills and Presentation Skills.

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Derewala Jewellery Industries CRM Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Derewala Jewellery Industries CRM Executive Salary
based on 11 salaries
₹2.8 L/yr - ₹4 L/yr
At par with the average CRM Executive Salary in India
View more details

Derewala Jewellery Industries CRM Executive Reviews and Ratings

based on 4 reviews

2.0/5

Rating in categories

2.5

Skill development

2.1

Work-life balance

1.6

Salary

2.1

Job security

1.5

Company culture

1.0

Promotions

2.5

Work satisfaction

Explore 4 Reviews and Ratings
Assistant Manager
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₹4.2 L/yr - ₹9.5 L/yr

CRM Executive
11 salaries
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₹2.8 L/yr - ₹4 L/yr

Deputy Manager
9 salaries
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₹6.6 L/yr - ₹13 L/yr

Production Manager
9 salaries
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₹4.2 L/yr - ₹9 L/yr

Purchase Executive
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₹3 L/yr - ₹4.6 L/yr

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