Decimal Point Analytics Client Relationship Manager Interview Questions and Answers

I will handle escalation by identifying the root cause, communicating effectively, and finding a solution that satisfies the client.

• Listen to the client's concerns and empathize with their situation

• Identify the root cause of the issue and take ownership of the problem

• Communicate effectively with the client and keep them updated on the progress

• Find a solution that satisfies the client's needs and expectations

• Follow up w...read more