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Cornerstone OnDemand Escalation Manager Interview Questions and Answers

Updated 16 Sep 2024

Cornerstone OnDemand Escalation Manager Interview Experiences

1 interview found

Escalation Manager Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join cornerstone ?
  • Ans. 

    I want to join Cornerstone because of its reputation for innovation and growth in the industry.

    • I am impressed by Cornerstone's track record of developing cutting-edge solutions for clients.

    • I am excited about the opportunity to work with a team of talented professionals at Cornerstone.

    • I believe that my skills and experience align well with the goals and values of Cornerstone.

    • Answered by AI
    Add your answer
  • Q2. How do you handle escalation at your organisation?
  • Ans. 

    I handle escalations by addressing the root cause, communicating transparently, and involving relevant stakeholders.

    • Identify the root cause of the escalation to prevent future occurrences.

    • Communicate transparently with all parties involved to manage expectations.

    • Involve relevant stakeholders to find a resolution that satisfies all parties.

    • Provide regular updates on the progress of the escalation to keep everyone inform

    • Answered by AI
    Add your answer
  • Q3. Do you have experience in SaS based products and API , Splunk etc ?
  • Ans. 

    Yes, I have experience with SaS based products, APIs, and Splunk.

    • I have worked with SaS based products such as Salesforce, Microsoft Azure, and Google Cloud Platform.

    • I have experience in developing and integrating APIs for various applications.

    • I have used Splunk for log management, monitoring, and data analysis in previous roles.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very easy. Its just they are looking for only Sas based and escalation managers from software background. So if you have SaS , API , Splunk , AWS experience then they will prefer you over other escalation managers.

The only bad thing about is they have delayed feedback mechanisms. So kindly expect 3-4 weeks for a feedback after your interview. ( that too if you constantly request them for feedback else they will ghost you after the interview)

Skills evaluated in this interview

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Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 21 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Mcq based on aptitude and code ouputs in sql,java
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basci techinal questions on java and oops concepts and sql
    • Add your answer
Round 3 - Group Discussion 

Group discussion on the given topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the oops concepts and core java questions and some sql questions

Manager Interview Questions & Answers

Ramco Systems user image M Karthik

posted on 12 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

They give me some tough codings

Round 2 - Group Discussion 

They ask us do group presentation about future technology.

Interview Preparation Tips

Interview preparation tips for other job seekers - They must be courageous.

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 26 Jun 2022

Round 1 - Technical 

(1 Question)

  • Q1. Explain Project, Core Java, Java
  • Ans. 

    Project, Core Java, and Java are all related to software development.

    • A project is a set of tasks with a specific goal.

    • Core Java is the basic version of the Java programming language.

    • Java is a high-level programming language used for developing applications.

    • Java is used for developing web applications, mobile applications, and desktop applications.

    • Core Java includes concepts like OOPs, Exception Handling, and Multi-thre...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with the Project technology used, Framework and basic concepts

Skills evaluated in this interview

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 5 Jun 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

First round is a hectic 3 hr aptitude + java snippets test, hirepro based.

Round 3 - One-on-one 

(1 Question)

  • Q1. Not Applicable for me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had miserable experience with this company, I wasted 3 hr for aptitude round and 2 weeks of preparation for interview. I was shortlisted for interview round and informed that interview would be held after a week, but later I received that positions filled, you are in waitlist. By this, I understand how dumb this company is(Hyderabad location). Any company would select the best from a pool of applicants. But this company selects you in first come first serve. This is sheer absurdity. Don't waste your precious time for this company, note that I am talking about Hyderabad campus.

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 16 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Quite easy compared to other exams if you are prepared for the tcs nqt level it will look easy for you.

Round 3 - Technical 

(2 Questions)

  • Q1. If you are confident and good in any one of the programming language, if it is Java it's plus because all the infor products build.
    • Add your answer
  • Q2. Write an validation for mail
  • Ans. 

    Validate email address using regular expression

    • Use regular expression to check if email address format is valid

    • Check for presence of '@' symbol and domain name

    • Ensure domain name has at least one '.' character

    • Answered by AI
    Add your answer

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 12 Oct 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

It contains maths verbal

Round 3 - Coding Test 

It contains coding questions

Round 4 - One-on-one 

(2 Questions)

  • Q1. 1.oops inheritance
    • Add your answer
  • Q2. Data base management system
    • Add your answer

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 26 Sep 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Find the 2nd largest number in list

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 6 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Job Portal and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic to moderate questions of medium difficulty

Round 2 - Coding Test 

Medium to hard questions but short ones

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic SQL questions
    • Add your answer
  • Q2. Projects and experience
    • Add your answer

Associate Software Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 26 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It is mcq type with technical and aptitude questions

Round 2 - Technical 

(1 Question)

  • Q1. Basics of oops projects sql queries
    • Add your answer
More about working at Cornerstone OnDemand

Cornerstone OnDemand Interview FAQs

How many rounds are there in Cornerstone OnDemand Escalation Manager interview?
Cornerstone OnDemand interview process usually has 1 rounds. The most common rounds in the Cornerstone OnDemand interview process are One-on-one Round.
How to prepare for Cornerstone OnDemand Escalation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cornerstone OnDemand. The most common topics and skills that interviewers at Cornerstone OnDemand expect are CSAT, Customer Management, Customer Relationship, Customer Satisfaction and Escalation Management.

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