Computer Access Technical Support Engineer Interview Questions and Answers

Q1. About yourself and your work experience
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Q1. Basic networking questions
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Q1. Final round with director
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Q1. Tell me about your self
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Q1. What is switch?
Ans. 
A switch is a networking device that connects devices on a computer network by using packet switching to forward data to the appropriate destination.
• Switch operates at the data link layer of the OSI model

• It uses MAC addresses to forward data to the correct destination

• Switches increase network performance by reducing collisions and segmenting network traffic

• Examples of switches include Cisco Catalyst series, Netgear Pro
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Q2. What do you mean by TCP?
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TCP stands for Transmission Control Protocol, a communication protocol that facilitates reliable and ordered delivery of data packets over a network.
• TCP is one of the main protocols in the Internet protocol suite.

• It operates at the transport layer of the OSI model.

• TCP ensures that data packets are delivered in the correct order and without errors.

• It provides error-checking and data flow control.

• Examples of applications...read more
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Prepare for basic aptitude and verbal abilities questions.

Q1. Self intro, explain about your UG project and salary expected
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Every person will get a chance to speak, here you can present your communication skills

Q1. Few questions about basic troubleshooting of applications like Chrome.
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Q1. Questions about previous employment and why do you want to join the organisation
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Easy topic, everyone will get a chance to participate

Q1. Basic troubleshooting steps
Ans. 
Basic troubleshooting steps involve identifying the issue, gathering information, isolating the problem, and implementing a solution.
• Identify the issue by asking the user for details about the problem.

• Gather information such as error messages, recent changes, and any relevant logs.

• Isolate the problem by testing different components or configurations.

• Implement a solution based on the information gathered and testing res
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Q1. Reason for joining BETSOL
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Q1. HR, TECHNICAL, CLIENT
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Q1. Related to your working profile and previous experience.
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Q2. Technical specifications related to your job role
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