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CMS Computers Limited (INDIA) Service Desk Executive Interview Questions and Answers

Updated 11 Mar 2022

CMS Computers Limited (INDIA) Service Desk Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was a nice interview experience

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Asked about signle sign on
  • Q2. Asked about MFA
  • Q3. What are your strengths
  • Q4. What are your weekness
  • Ans. 

    My weakness is that I can be overly critical of my own work, which can sometimes lead to perfectionism.

    • I tend to spend too much time on tasks to ensure they are perfect

    • I have difficulty delegating tasks to others

    • I can be too hard on myself when I make mistakes

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Bounteous x Accolite Service Engineer interview:
  • Cloud
  • Identity Management
Interview preparation tips for other job seekers - HR job description and final interview their position is not matched. HR should first check with the respective team target skills.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just ask similarly questions of last job experience
Round 2 - HR 

(1 Question)

  • Q1. Asking for ctc confirmation and previous all job experiences.

Interview Preparation Tips

Topics to prepare for CMS IT Services Service Desk Engineer interview:
  • Service Desk
Interview preparation tips for other job seekers - Prepare for the acceptance of all their needs.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2020. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Network type,Ping status of Network, commands, ip address types
  • Q2. Previous working experience,
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and previous company's experience explain, what to do,
  • Q2. Network, and desktop Support

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question only related to my role
Round 3 - Technical 

(1 Question)

  • Q1. Same related to my roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me on many more technical things and i answered to every thing and in the end if the interview recruiter also in positive mood but they rejected me i dont know why

Interview Questionnaire 

1 Question

  • Q1. They asked only about your relevant experience

Interview Questionnaire 

1 Question

  • Q1. Server and network related

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About the Service desk
  • Q2. About previous Project
  • Q3. How to handle a Frustrated user
  • Ans. 

    Acknowledge their frustration, actively listen, empathize, apologize, offer a solution or escalate if necessary.

    • Remain calm and professional

    • Use active listening skills

    • Empathize with the user's frustration

    • Apologize for any inconvenience caused

    • Offer a solution or escalate to a higher level of support if necessary

    • Provide clear and concise communication throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - interview went quite well , and key to crack any interview is Confidence and Courage and little bit of time management and Presence of time .

CMS Computers Limited (INDIA) Interview FAQs

How many rounds are there in CMS Computers Limited (INDIA) Service Desk Executive interview?
CMS Computers Limited (INDIA) interview process usually has 1 rounds. The most common rounds in the CMS Computers Limited (INDIA) interview process are HR.
How to prepare for CMS Computers Limited (INDIA) Service Desk Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS Computers Limited (INDIA). The most common topics and skills that interviewers at CMS Computers Limited (INDIA) expect are Kannada, Communication Skills, Documentation, Helpdesk and IT Helpdesk.

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CMS Computers Limited (INDIA) Service Desk Executive Salary
based on 6 salaries
₹1.8 L/yr - ₹2.2 L/yr
36% less than the average Service Desk Executive Salary in India
View more details

CMS Computers Limited (INDIA) Service Desk Executive Reviews and Ratings

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5.0/5

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