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Citrix R&d India Pvt. Lit Senior Technical Support Engineer Interview Questions and Answers

Updated 29 Jan 2024

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I applied via Company Website and was interviewed in Sep 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How Authorization and authentication different?
  • Ans. 

    Authentication is the process of verifying the identity of a user, while authorization is the process of granting access to specific resources.

    • Authentication confirms the identity of a user through credentials such as username and password.

    • Authorization determines what resources a user can access based on their authenticated identity.

    • Authentication is the first step in the authorization process.

    • Examples of authenticati...

  • Answered by AI
  • Q2. What tool tableau use for optimization of deployments?
  • Ans. 

    Tableau uses Tableau Server for optimization of deployments.

    • Tableau Server provides centralized management and scalability for Tableau deployments.

    • It allows for easy sharing and collaboration of dashboards and data sources.

    • Tableau Server also offers features such as load balancing, failover, and backup and recovery.

    • It can be deployed on-premises or in the cloud, depending on the organization's needs.

    • Tableau also offers...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to know basics of data visualization and LOD expression. All chart functions and little bit of understanding query language to create data.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
  • Q2. Dml,ddl, how to open process in linux
  • Ans. 

    DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.

    • DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

    • DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

    • To open a process in Linux, yo...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. On CX sales process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sometime it is taken

Round 3 - Technical 

(1 Question)

  • Q1. It related to product
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Mainly about your experience

Round 2 - Technical 

(2 Questions)

  • Q1. Troubleshooting questions random
  • Q2. Attitude. Overall experience in technology random questions. Database issues

I applied via Referral and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Overview about outlook product issues.Questions related to Active. Directory and microsoft exchange.Basic troubleshooting techniques.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with all the products like O365 ,VPN

Citrix R&d India Pvt. Lit Interview FAQs

How many rounds are there in Citrix R&d India Pvt. Lit Senior Technical Support Engineer interview?
Citrix R&d India Pvt. Lit interview process usually has 1 rounds. The most common rounds in the Citrix R&d India Pvt. Lit interview process are Technical.

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Citrix R&d India Pvt. Lit Senior Technical Support Engineer Salary
based on 81 salaries
₹8.3 L/yr - ₹22 L/yr
108% more than the average Senior Technical Support Engineer Salary in India
View more details

Citrix R&d India Pvt. Lit Senior Technical Support Engineer Reviews and Ratings

based on 7 reviews

2.3/5

Rating in categories

1.8

Skill development

2.2

Work-Life balance

2.3

Salary & Benefits

2.3

Job Security

2.3

Company culture

2.0

Promotions/Appraisal

2.0

Work Satisfaction

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