Citizens Bank Product Manager Interview Questions and Answers

Q1. Agile,Domain,Project handling
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Q1. About qualifications
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Interview with people with different roles

Case study was regarding Banking sector

Q1. What are different type of payment files you worked on?
Ans. 
I have worked on various types of payment files including ACH, wire transfers, and credit card transactions.
• ACH (Automated Clearing House) files

• Wire transfer files

• Credit card transaction files
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Q2. What is the minimum response time?
Ans. 
The minimum response time is the shortest amount of time it takes for a system to respond to a request.
• The minimum response time can vary depending on the system and its capabilities.

• Factors that can affect the minimum response time include network latency, server load, and processing speed.

• For example, a high-performance website may have a minimum response time of 100 milliseconds, while a slower system may have a min
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Q1. Resume questions
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Q1. Tell me about yourself
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Q2. How do you approach product prioritization?
Ans. 
I approach product prioritization by considering customer needs, market trends, business goals, and impact on resources.
• Understand customer needs and pain points

• Evaluate market trends and competition

• Align with business goals and strategy

• Consider impact on resources and timeline

• Use frameworks like MoSCoW method or RICE score for prioritization
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Q3. If a bug needs to be prioritised before a release, how would you influence the stakeholders?
Ans. 
Influence stakeholders by highlighting impact on user experience, revenue, and reputation.
• Explain the severity of the bug and its potential impact on user experience

• Highlight the financial implications of releasing a product with known bugs

• Emphasize the potential damage to the company's reputation if the bug is not addressed

• Present data or examples to support your arguments
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Q1. Team, release and scenario based questions
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Q1. Key value proposition of your product roadmap
Ans. 
Our product roadmap focuses on delivering innovative features that enhance user experience and drive customer satisfaction.
• Prioritizing customer feedback to guide feature development

• Leveraging market research to identify trends and opportunities

• Collaborating cross-functionally to ensure alignment with business goals
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Q1. Salary negotiation
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Q1. Tell me about yourself
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Q1. What is an API
Ans. 
An API (Application Programming Interface) is a set of rules and protocols that allows different software applications to communicate with each other.
• APIs define the methods for requesting and sending data between software applications

• APIs can be used to access functionality or data from a web service

• Examples of APIs include Google Maps API, Twitter API, and Facebook Graph API
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Q1. Managerial Round
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Product Case Study to get a product sense

Q1. Metrics in PM that are ressential
Ans. 
Key metrics in PM include user engagement, retention rate, conversion rate, and customer satisfaction.
• User engagement: Measure how actively users are interacting with the product.

• Retention rate: Track the percentage of users who continue to use the product over time.

• Conversion rate: Monitor the rate at which users complete desired actions or goals.

• Customer satisfaction: Gather feedback and ratings to assess how satisfi
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Q1. Discussions and cultural fit
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