Ciena PV Interview Questions and Answers

Q1. How do you drive Business & Service in the Store operation to meet the Monthly Targets
Ans. 
By implementing effective sales strategies, training staff on customer service, analyzing data to identify trends, and setting achievable targets.
• Implement effective sales strategies such as promotions, upselling techniques, and cross-selling opportunities

• Train staff on providing excellent customer service to increase customer satisfaction and loyalty

• Analyze sales data to identify trends, customer preferences, and area...read more
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Q2. What was yours Previous Role and what was yours last APD rating
Ans. 
I was previously a Store Manager at XYZ Company and my last APD rating was 4.5.
• Previous role was Store Manager at XYZ Company

• Last APD rating was 4.5

• Managed a team of 20 employees

• Implemented new sales strategies that increased revenue by 15%
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30 Logical Reasoning Question