Choice Solutions (India) Senior IT Support Engineer Interview Questions and Answers

Q1. Tell me about yourself What is ip What are the fsmo roles What is default gateway
Ans. 
I am a Desktop Support Engineer with experience in troubleshooting and resolving technical issues on desktop computers.
• IP stands for Internet Protocol, which is a set of rules governing the format of data packets sent over a network.

• FSMO (Flexible Single Master Operation) roles are specialized domain controller roles in Active Directory that manage specific operations and tasks.

• Default gateway is the IP address of the ...read more
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Q2. What is your salary expectation
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I would expect a salary that is competitive and reflective of my skills and experience in the field of Desktop Support Engineering.
• I would consider factors such as industry standards, cost of living, and my qualifications when determining my salary expectation.

• I would also take into account the responsibilities and scope of the role, as well as any additional certifications or specialized skills required.

• I am open to d...read more
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Q3. Can you tell me about troubleshooting
Ans. 
Troubleshooting involves identifying and resolving problems in computer systems or networks.
• Troubleshooting is the process of diagnosing and resolving issues in computer hardware, software, or network systems.

• It requires a systematic approach to identify the root cause of the problem.

• Common troubleshooting techniques include gathering information, analyzing symptoms, and testing possible solutions.

• Examples of troublesh...read more
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Q1. Ip and newtwork configuration
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Q2. Internet protocal , Router ,switch, server comunication
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Subjective online test need to be cleared.

Q1. Technical questions are asked as per the profile.
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Q2. What is the difference between switch and router?
Ans. 
Switch connects devices within a network based on MAC addresses, while router connects multiple networks based on IP addresses.
• Switch operates at layer 2 of the OSI model, while router operates at layer 3.

• Switch forwards data only to the intended recipient based on MAC addresses, while router forwards data between different networks based on IP addresses.

• Switch is used to create LANs, while router is used to connect di...read more
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Q1. Willingness and Salary discussion.
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Q1. How to join domain ?
Ans. 
To join a domain, go to System Properties, click on Change settings, select the Computer Name tab, and click on the Change button.
• Open System Properties

• Click on Change settings

• Select the Computer Name tab

• Click on the Change button

• Enter the domain name and credentials

• Restart the computer
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Q2. What is your roles and responsibilities ?
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Q3. What is active directory?
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• It stores information about network resources such as computers, users, and groups.

• It provides authentication and authorization services for Windows-based computers.

• It allows administrators to manage network resources from a central location.

• It uses a hierarchical structure of domains, trees, and forests to organize network resou...read more
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Q4. What is DHCP and DNS?
Ans. 
DHCP assigns IP addresses to devices on a network. DNS translates domain names into IP addresses.
• DHCP stands for Dynamic Host Configuration Protocol

• It automatically assigns IP addresses to devices on a network

• DNS stands for Domain Name System

• It translates domain names into IP addresses

• DNS is used to locate websites and other resources on the internet
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Q1. Why are you looking for a change?
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Q2. What are your strengths and weaknesses?
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Q3. Tell me about yourself.
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Q4. What is your expectation salary and current salary?
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