Please tell about your most difficult experience of training or managing a team in about 300-500 words.

Question

Accepted Answer

The most challenging situation was when I was managing a team of 16 FTE's over 4 processes and there were 4 resources that had to be cross trained on a short notice. These were shadow resources and had to be brought up the learning curve, their billabilty needed to be approved by the client and their accesses needed to be set up once training concluded. Through constant communication with client about their training progress, catch up calls, the above was achieved. Since pro active efforts were made, so there were senior team members that assisted in the training too.

Please tell about your most difficult experience of training or managing a team in about 300-500 words.

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