Centre For Sight Front Office Executive Interview Questions and Answers

Q1. Tell about yourself
Ans. 
I am a dedicated and organized professional with experience in front office management and customer service.
• I have a strong background in handling front office operations such as managing appointments, handling phone calls, and greeting visitors.

• I excel in providing excellent customer service by addressing inquiries and resolving issues in a timely and efficient manner.

• I am proficient in using office software and equip...read more
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Q2. Tell about your previous organization experience
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I have 3 years of experience working as a Front Office Executive in a busy hotel.
• Managed front desk operations including check-ins, check-outs, and guest inquiries

• Handled reservations, billing, and room assignments

• Coordinated with housekeeping and maintenance staff to ensure guest satisfaction

• Assisted in organizing events and managing conference room bookings
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Q3. Tell about your strengths and weakness
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My strengths include excellent communication skills and attention to detail. My weakness is that I can be overly critical of myself.
• Strength: Excellent communication skills - able to effectively communicate with colleagues and clients

• Strength: Attention to detail - meticulous in ensuring accuracy in tasks

• Weakness: Overly critical of myself - can lead to self-doubt and perfectionism
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Q1. How many years experience
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Q1. Self - Introduction - R1
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Detailed Information - R2

Communication Skills Check - R3

Q1. Norms and Exact Details of the Job.
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Q1. Asked about Myself, salary expectation.
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Q2. Another round was they checked my health history to know if I have any health related problems.
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Q3. Why do I want to do this job.
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Q1. Tell me about yourself
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Q2. How long experience do you have
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Q1. How was your experience have you first job
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Reasoning logical with maths

Q1. Related to billing
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Q1. Tell me about yourself
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Q2. What is front office
Ans. 
Front office is the area of a business where customer interactions take place, such as reception, reservations, and check-in/out.
• Front office is responsible for handling customer inquiries, requests, and complaints.

• It includes functions such as reception, reservations, check-in/out, and concierge services.

• Front office staff are often the first point of contact for customers and play a crucial role in creating a positiv...read more
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Q3. Why should I hire you
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I have a strong background in customer service and problem-solving skills, which will enable me to effectively support sellers.
• I have previous experience in customer service roles where I successfully resolved issues and provided support to customers.

• I am highly organized and detail-oriented, ensuring that all seller inquiries are handled efficiently and accurately.

• I have excellent communication skills, both written an...read more
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Q1. All shift are comfortable
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Q2. Last experience
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Where do you see yourself in 5 years?
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Q5. Tell me about yourself.
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Covid19

Q1. What is front office department, why you chose hospitality management etc
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