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I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2023. There were 5 interview rounds.
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The support for people was excellent.
The customer care team provided prompt and efficient assistance to customers.
They were knowledgeable and able to address customer queries and concerns effectively.
The team showed empathy and patience while dealing with customers.
They went above and beyond to ensure customer satisfaction.
Examples: Resolving technical issues, providing product recommendations, handling complaints prof
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
Proactively communicate with customers to understand their needs and address any concerns
Take ownership of customer issues and follow through until resolution
Provide timely and accurate information to customers
Demonstrate empathy and understanding towards customers
Seek feedback from customers to continuously im...
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
I chose Ninjacart because of its reputation for quality products and excellent customer service.
Ninjacart has a strong reputation for providing high-quality products to its customers.
The company is known for its efficient delivery system, ensuring that customers receive their orders on time.
Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.
The company offers a wide ra...
I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.
I would not ignore or cover up any illegal activity.
I would gather any evidence or information related to the illegal activity.
I would report the incident to my supervisor or the designated authority within the company.
I would cooperate fully with any investigations conducted by the authorities.
I w...
If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.
Maintain professionalism and empathy while addressing the customer's concerns.
Gather as much information as possible about the situation and document it.
Follow company guidelines and protocols for handling such cases.
If necessary, escalate the issue to the relevant d...
If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.
Maintain professionalism and integrity
Document evidence of the illegal activity
Report the matter to higher authorities or the appropriate legal channels
Ensure the safety and well-being of oneself and colleagues
Consider seeking legal advice if necessary
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
Handled customer queries and issues through email and chat support
Provided product information, resolved complaints, and processed orders
Maintained high customer satisfaction ratings through prompt and accurate responses
I applied via AmbitionBox
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
based on 3 reviews
Rating in categories
Retail Associate
858
salaries
| ₹1.9 L/yr - ₹4.9 L/yr |
Evaluation Engineer
462
salaries
| ₹1.4 L/yr - ₹4.8 L/yr |
Retail Manager
432
salaries
| ₹2.4 L/yr - ₹7.2 L/yr |
Team Lead
414
salaries
| ₹2 L/yr - ₹8.9 L/yr |
Key Account Manager
347
salaries
| ₹2 L/yr - ₹5.8 L/yr |
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