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CareerGuide.com Customer Care Executive Interview Questions and Answers

Updated 20 May 2024

CareerGuide.com Customer Care Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About customer services and different sales experiemce

Interview Preparation Tips

Interview preparation tips for other job seekers - good culture
supportive staff
but pay is very less

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic questions! Your introduction and all.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. My introduction
  • Q2. My previous experience
Round 2 - With managar 

(4 Questions)

  • Q1. My Introduction
  • Q2. My experience , about aakash
  • Q3. What is sales, why u want to join sales
  • Q4. Why u leave ur last job

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

It help out clear our doubt. Getting more knowledge about processing.

  • Q1. Is totally about my 5 year experience in costomer care.I would like to happy to share my experience.
  • Q2. Last working experience
  • Q3. How to deal costomer
  • Ans. 

    To deal with customers effectively, it is important to listen actively, understand their needs, provide personalized solutions, and maintain good communication.

    • Listen actively to understand customer needs and concerns.

    • Ask open-ended questions to gather more information.

    • Provide personalized solutions based on their specific requirements.

    • Maintain good communication throughout the sales process.

    • Handle objections and addre...

  • Answered by AI
  • Q4. How to can solve there problems

Interview Preparation Tips

Interview preparation tips for other job seekers - Skill and confidence is must important.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, experience why we should hire you
  • Q2. How you complete target.
  • Ans. 

    To complete targets, I focus on building strong relationships with clients, understanding their needs, and providing tailored solutions.

    • Developing a comprehensive sales strategy

    • Identifying potential clients and leads

    • Building and maintaining relationships with clients

    • Understanding client needs and offering tailored solutions

    • Setting clear goals and targets

    • Regularly tracking progress and making necessary adjustments

    • Collab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For the sales profile 160+ calls per day including sales . You have to sale their study material which price is 2 - 3 lakhs . With this huge amount how can you convince anyone to buy it . Even office area is like sabzi mandi.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. About our career.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General question
Round 3 - Assignment 

Written exam on basic and advance level

Round 4 - One-on-one 

(1 Question)

  • Q1. Will ask techical question about work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about ur self
  • Q2. How many years experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Gud place to work
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Sell me the product?
  • Ans. 

    Our product is a cutting-edge solution that streamlines processes and boosts efficiency.

    • Our product has been proven to increase productivity by 30% in pilot studies.

    • It offers a user-friendly interface that requires minimal training for employees.

    • Our product also includes advanced analytics capabilities for data-driven decision-making.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join this organisation for sales. Incentive policy is worst
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Sales nd marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

CareerGuide.com Interview FAQs

How many rounds are there in CareerGuide.com Customer Care Executive interview?
CareerGuide.com interview process usually has 1 rounds. The most common rounds in the CareerGuide.com interview process are One-on-one Round.

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CareerGuide.com Customer Care Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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