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Capital Business Systems Sr.CCE Interview Questions and Answers

Updated 1 Aug 2022

Capital Business Systems Sr.CCE Interview Experiences

1 interview found

Sr.CCE Interview Questions & Answers

user image Anonymous

posted on 29 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about youeself, The how you will sale the bag and all
  • Ans. 

    I am a senior customer care executive with a strong sales background. I have excellent communication skills and a passion for delivering exceptional customer service.

    • Highlight the features and benefits of the bag

    • Understand the customer's needs and preferences

    • Create a sense of urgency or exclusivity

    • Offer personalized recommendations

    • Provide exceptional customer service

    • Handle objections effectively

    • Close the sale by offeri

  • Answered by AI
  • Q2. Can you extend the time and all funny questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont join cbsl group ,very very bad treated peoples are here

Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. What was the last salary offered?
  • Q2. Did you've any experience or you're fresher?
  • Ans. 

    I have experience in customer care.

    • I have worked as a customer care executive for 2 years.

    • During my previous job, I handled customer queries and resolved their issues effectively.

    • I have received positive feedback from customers for my excellent communication and problem-solving skills.

  • Answered by AI
  • Q3. What are your qualifications?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve issues

    • Proficient in using customer relationship management (CRM) software

    • Knowledge of product/service offerings and company policies

    • Ability

  • Answered by AI
  • Q4. Why would you like to join this company?
  • Ans. 

    I would like to join this company because of its strong reputation in providing excellent customer care services.

    • The company has a proven track record of delivering exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers about the company's customer care team.

    • The company values its employees and provides opportunities for growth and development.

    • I believe in the company's mission ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What was you yesterday routine ?
  • Ans. 

    I woke up early, exercised, had breakfast, went to work, attended meetings, helped customers, had lunch, continued work, went home, relaxed, and slept.

    • Woke up early

    • Exercised

    • Had breakfast

    • Went to work

    • Attended meetings

    • Helped customers

    • Had lunch

    • Continued work

    • Went home

    • Relaxed

    • Slept

  • Answered by AI
  • Q2. How to handle angry customers ?
  • Ans. 

    Handle angry customers by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.

    • Stay calm and composed to defuse the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Apologize for any inconvenience caused, even if it wasn't your fault

    • Offer solutions or alternatives to resolve the issue

    • Follow up with the

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1.tell me about yourself? 2.what is bpo? 3.what do you have read today ?
  • Q2. Full form of dafa?
  • Ans. 

    DAFA stands for Department of Agriculture and Fisheries Administration.

    • DAFA is a government department responsible for overseeing agriculture and fisheries.

    • It plays a crucial role in regulating and promoting sustainable practices in these industries.

    • Examples of DAFA initiatives include promoting organic farming and sustainable fishing practices.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and you surely will grab a job

Interview Questionnaire 

1 Question

  • Q1. Why not MS?

Interview Preparation Tips

Round: Test
Experience: It was constituted of two parts: Logic and DI. Both parts were simple. Questions were CAT type.

Round: Technical Interview
Experience: Simple C, C++ questions were asked. Technical questions based on internship project were asked. General questions asked to check reaction to sudden stress (for example: Why do earthquakes occur?).
Tips: Courses like DSP (application based) and information systems should be thorough. Knowing 1 programming language is very essential.

Round: HR Interview
Experience: Resume based questions were asked.
Tips: Know complete details of your interns, BTP and resume thoroughly.

College Name: IIT KANPUR

Interview Questionnaire 

1 Question

  • Q1. A pseudo code or solution(if you can) for solving the rubik's cube
  • Ans. 

    A solution for solving the Rubik's cube

    • Use the layer-by-layer method

    • Solve the first layer cross

    • Solve the first layer corners

    • Solve the second layer

    • Solve the third layer cross

    • Solve the third layer corners

    • Orient the third layer corners

    • Permute the third layer corners

    • Permute the third layer edges

  • Answered by AI

Interview Preparation Tips

Round: Interview
Experience: A systematic approach is all what he expects from us. Our approach and our way of thinking is what he observes. An algorithm to solve a single face worked in my case. So called HR interview was more technical and a discussion about the projects mentioned in my resume.
Tips: An overview on problems like sudoku, rubik's cube, chess etc. A proper approach and a structure for solving the problem should be mentioned.

Round: Interview
Experience: Some questions on basic data structures, dynamic programming and recursion.
Tips: Recognize the problem(dp, recursion, etc.). Throw some algorithm.

General Tips: Be clear with basics.
Skill Tips: ""
Skills: Data structures, Data Processing, Recursion
College Name: IIT Madras
Motivation: SAMSUNG!
Funny Moments: A saviour for the leftover cse students especially b.tech and dual. It does not depend on whether your interview went well or not. Just basic cse stuff is enough.

Interview Questionnaire 

6 Questions

  • Q1. Questions on routing protocols and CDMA
  • Q2. Questions based on the previous day's coding test
  • Q3. A small portion of the questions were centered on their current projects
  • Q4. Scholastic achievements
  • Q5. Preference of location
  • Ans. 

    I am open to working in any location as long as the job is challenging and rewarding.

    • Open to relocation

    • Prioritize job satisfaction over location

    • Flexible with work arrangements

  • Answered by AI
  • Q6. Further studies

Interview Preparation Tips

Round: Test
Experience: Objective test in C(30 min),followed by a paper-based coding test.(1 hour, Written ).
Tips: There are old Samsung tests available online. The questions are based on the same fundamentals.Coding test focuses more on getting the pseudo code and logic right
Duration: 90 minutes

Round: Technical Interview
Experience: Interview questions were mostly based on projects and skills mentioned in the resume.Be sure to read up on your projects.They asked to explain the code.On the lines of how would I approach the problem of getting faster downloads in cellphones.

General Tips: I got selected because of my projects fit the profile they were looking for. They seemed to like the Olympiad ranks too.Data structures and algorithms basic fundaes, C coding and theory (asked in every profile), Revision of your electives (depending the core specialization)For any communication profile, do not ignore revision of courses and also it was necessary to read up
further as MTechs and MS students have an edge.
Skill Tips: Went through all the literature for all my projects.My courses and projects were all related to Communication Networks and Communication Systems. This background made the questions easier to answer. Majority of questions were about network protocols and network architecture.Started preparing DS&A at the beginning of seventh sem because I had never taken the course. The rest of it can be revised a couple of weeks before the tests start.
Skills: Algorithm, C Programming, Communication Networks, Communication Systems, Network protocols, Network architecture.
College Name: IIT Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: Shortlisting done based on resume.
Tips: Create good resume highlighting projects and research work. Remain updated about the company's research work.

Round: Test
Experience: There are two written tests. One is based on C and algorithms.
Tips: Old Samsung tests that are available online.Knowledge of C is must.
Duration: 30 minutes

Round: Test
Experience: The second test is paper-based coding test.
Tips: Coding test is used to mainly gauge your logic applying abilities.
Duration: 60 minutes

Round: Interview
Experience: Personal Interview: one round lasting around 40 minutes.
 Interview questions were mostly straightforward, technical and based on projects and
research work mentioned in the resume.
 Previous day's code is also asked to explain.
 Couple of questions were about the company's on-going work. In-depth knowledge regarding courses related to the profile is necessary.
Tips: Revise courses, Project work. Additional reading is recommended.
Basics of core subjects.

College Name: IIT Madras

I applied via Naukri.com and was interviewed in Nov 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Questions Related To Quality Assurance
  • Q2. Also, question related to Oil & Gas Drilling
  • Q3. When I could join
  • Q4. How early I can join

Interview Preparation Tips

General Tips: I applied through Naukri, the process took 20 days in total.
Skills: Problem Solving, Leadership
Duration: 1-4 weeks

Interview Preparation Tips

Round: Test
Experience: The first consisted of an online test which had an aptitude section which was pretty simply and then a programming section consisting of three different programs. The programs were logical required basic knowledge of array, sorting and a little bit of data structures.

Round: Technical Interview
Experience: Around 13 of us were shortlisted for the interview round, B.Tech and M.Tech included. The interview round was mostly interactive, where we had to mention about the various interns that we went through. A few programming questions were asked based on topics which we were comfortable with.
Tips: Just get used to coding, data structures and basic aptitude. GRE preparation as such helped me.

Round: HR Interview
Experience: Finally there was a HR round in which I was asked as to why I would like to work in Samsung R&D and general things about interests and future plans. On the whole Samsung took 3 B.Tech students and 2 M.Tech students when they came for placements apart from PPOs.

General Tips: Personally I feel that one should apply in only those companies in which they are sure of having job satisfaction. So don't apply to companies which you are not interested in just for the sake of having a backup because once you are placed you do not have a second chance.
Do not get dejected if you do not get through in the first few tries. Keep your hopes up and be confident when ever you get to interview rounds. Try to be assertive when giving answers. It is some times exhausting to go through placements but the moment you get placed you will have the best feeling ever.
Skill Tips: Just chill and take the test. Once you clear the online test, irrespective of your pointer if you have a good profile you can convince the interviewers.
Skills:
College Name: NIT Surathkal

Capital Business Systems Interview FAQs

How many rounds are there in Capital Business Systems Sr.CCE interview?
Capital Business Systems interview process usually has 1 rounds. The most common rounds in the Capital Business Systems interview process are One-on-one Round.

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Capital Business Systems Sr.CCE Interview Process

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Capital Business Systems Sr.CCE Salary
based on 4 salaries
₹2.4 L/yr - ₹2.5 L/yr
26% less than the average Sr.CCE Salary in India
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Capital Business Systems Sr.CCE Reviews and Ratings

based on 3 reviews

2.5/5

Rating in categories

2.5

Skill development

2.1

Work-life balance

2.5

Salary

3.8

Job security

3.0

Company culture

2.1

Promotions

3.0

Work satisfaction

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