Capital Business Systems Sr.CCE Interview Questions and Answers

Group Discussion about your knowledge and process

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in de-escalating tense situations and finding solutions

• Strong communication and interpersonal skills

• Ability to multitask and prioritize effectively
Answered by AI
Add your answer
Q2. Baic details and experience.
Add your answer
Q3. Salary expected
Ans. 
I am looking for a competitive salary based on my experience and skills.
• I am open to discussing salary based on the responsibilities and expectations of the role.

• I have researched the average salary range for Customer Care Executives in this industry.

• I am looking for a salary that reflects my qualifications and contributions to the company.

• I am flexible and willing to negotiate based on the overall compensation package
Answered by AI
Add your answer

Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
Add your answer

Q1. Tell me about your self?
Ans. Just tell all true about yourself.
Answered by Vikram Singh
Add your answer
Q2. What is your typing speed?
Ans. 
My typing speed is 80 words per minute.
• I have a typing speed of 80 words per minute.

• I am proficient in touch typing and can accurately type at a fast pace.

• I have experience in handling customer queries and providing quick responses through efficient typing skills.
Answered by AI
View 1 more answer
Q3. Can you speak Hindi, English, and Chhattisgarhi?
View 1 more answer

Q1. Tell about your self
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for excellent customer service
Answered by AI
Add your answer
Q2. Tell me about previous job experience
Ans. 
I have 2 years of experience as a Customer Care Executive in a telecommunications company.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely manner

• Provided product information and assistance to customers

• Maintained customer records and updated databases

• Collaborated with other departments to ensure customer satisfaction
Answered by AI
Add your answer

Round duration - 60 mins
Round difficulty - Medium

Q1. 
Railway Seat Berth Determination
Given a railway seat number represented as an integer, determine if it is a valid seat number and identify its berth type. Possible berth types include lower berth, middle...read more
Ans. 
Given a railway seat number, determine if it is valid and identify its berth type.
• Parse input integer 't' for number of test cases

• For each test case, check if seat number is valid (1 <= N <= 100)

• Identify berth type based on seat number and output the result

• Possible berth types are Lower, Middle, Upper, Side Lower, and Side Upper
Answered by AI
Add your answer

Round duration - 90 mins
Round difficulty - Hard

First they asked me to introduce myself then they started questioning on oops concept from basic to advance level such as inheritance, polymorphism, abstraction, exception handling , STL etc. Next they started questioning on data structures. They asked me the logic of “how to find the middle of a linked list”.

Q1. 
Matrix Symmetry Check
You are provided with a square matrix. Your task is to return true if the matrix is symmetric; otherwise, return false.
A symmetric matrix is characterized by its transpose being eq...read more
Ans. 
Check if a square matrix is symmetric by comparing it with its transpose.
• Iterate through the matrix and compare each element with its corresponding element in the transpose

• If any pair of elements do not match, return false immediately

• If all pairs match, return true at the end
Answered by AI
Add your answer

DSA Medium Level Questions. Solve within 3 Hours.

Q1. 1 Question on String and 1 question on Dynamic Programming
Add your answer

Aptitude test

Current affairs

Q1. Puzzle , sql related questions
Add your answer