Capital Business Systems Operator Interview Questions and Answers

Apptitude was completely based on reasoning and critical thinking

Q1. All Apptitude questions related to critical thinking
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Q1. HR was asked for self introduction and reasoning question
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Good. Try to solve many puzzles.

Q1. Good. Try to solve many puzzles.
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Q1. What is bioinformatics
Ans. 
Bioinformatics is the field of science that combines biology, computer science, and statistics to analyze and interpret biological data.
• Bioinformatics involves the development and application of computational tools and techniques to study biological information.

• It includes the analysis of DNA, RNA, and protein sequences, as well as the prediction of protein structures and functions.

• Bioinformatics plays a crucial role i...read more
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Q2. It is a computational tool
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Q1. Tell about your experience
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Q1. Self introduction
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Dsa coding questions and aptitude round

Q1. They asked scenario based questions
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Q2. Tell about yourself . Why you wantbto be a part of the organisation
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Q3. Array based questions using screen share mode
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Q1. Tell about your self
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for excellent customer service
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Q2. Tell me about previous job experience
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I have 2 years of experience as a Customer Care Executive in a telecommunications company.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely manner

• Provided product information and assistance to customers

• Maintained customer records and updated databases

• Collaborated with other departments to ensure customer satisfaction
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Group Discussion about your knowledge and process

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in de-escalating tense situations and finding solutions

• Strong communication and interpersonal skills

• Ability to multitask and prioritize effectively
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Q2. Baic details and experience.
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Q3. Salary expected
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I am looking for a competitive salary based on my experience and skills.
• I am open to discussing salary based on the responsibilities and expectations of the role.

• I have researched the average salary range for Customer Care Executives in this industry.

• I am looking for a salary that reflects my qualifications and contributions to the company.

• I am flexible and willing to negotiate based on the overall compensation package
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Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
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