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Broker Network Back Office Coordinator Interview Questions, Process, and Tips
Broker Network Back Office Coordinator Interview Experiences
1 interview found
Anonymous
First wee check customer eligibility and check credit score
(6 Questions)
- Q1. What was the documents need of home loans
- Ans.
Documents needed for home loans include proof of income, identification, credit history, and property details.
Proof of income such as pay stubs or tax returns
Identification documents like driver's license or passport
Credit history report showing credit score and payment history
Property details including purchase agreement and appraisal
- Q2. What was req of customer eligibility
- Ans.
Customer eligibility requirements varied based on the specific service or product being offered.
Customer must meet certain age requirements
Customer must have a valid form of identification
Customer must have a minimum credit score
Customer must not have any outstanding debts or delinquent accounts
Customer must provide proof of income or employment status
- Q3. How huch we funding on home loan
- Ans.
The amount funded on a home loan varies depending on factors such as the borrower's income, credit score, and the value of the property.
Home loan funding amount is determined by factors like borrower's income and credit score
The value of the property being purchased also influences the funding amount
Lenders typically fund up to a certain percentage of the property's value, such as 80% or 90%
- Q4. Low criteria case how we work
- Ans.
Low criteria cases are handled by prioritizing tasks based on urgency and importance.
Identify the key criteria for determining low priority cases
Develop a system for categorizing cases based on urgency and importance
Assign tasks to team members based on their skill set and availability
Regularly review and update the status of low criteria cases
Communicate with stakeholders to manage expectations and provide updates
- Q5. Is there req of resident proof in home loan
- Ans.
Yes, resident proof is required for home loan approval.
Resident proof is typically required by lenders to verify the borrower's identity and address.
Examples of resident proof documents include Aadhar card, passport, utility bills, etc.
Lenders may have specific requirements regarding the type of resident proof accepted.
- Q6. Customer age will be req minimum in 21 in home loan
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans. My name is Kritika, I have 2 siblings, my mom is house wife and and I love dogs, my favourite thing traveling, i was passed m.com in 2019 from awadh university. I have 5 years experience work different different fields, like 1st job in publication and 2nd job in advertising company as a project manager and Last one cars24 Pvt Ltd corporate office as a associate
Convenience power, Patience
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Job profile
- Q2. Describe yourself
Interview Preparation Tips
I applied via Naukri.com
(2 Questions)
- Q1. Run through ur resume
- Ans.
I have a diverse background in finance, consulting, and project management.
Started my career in finance at XYZ Company, where I gained experience in financial analysis and reporting
Transitioned to consulting at ABC Consulting, working on various projects for clients in different industries
Currently working as a project manager at DEF Corporation, leading cross-functional teams to deliver successful projects
- Q2. Run through ur resume could have done through call also ...not required to call F to F and say u can leave...
Interview Preparation Tips
I applied via Company Website and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About General Insurannce bancasurance experience
- Q2. Let it be very clear when you are speaking about general Insurance and also about your chanel sales developement.
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.
ZSM and branch manager taken interview and finalize
(2 Questions)
- Q1. Finalize the offer and release offer
- Q2. Why are you leaving your previous organisation
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What are the types of frauds in General Insurance
- Ans.
Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.
Premium diversion: When an agent or employee diverts premium payments for personal use.
False claims: Submitting fake claims for reimbursement.
Policy manipulation: Altering policy details to obtain more coverage or lower premiums.
- Q2. What are the technicalities to be taken in mind during processing of general insurance claim
- Ans.
Technicalities to consider during processing of general insurance claim
Verify policy coverage and limits
Assess the cause of loss and determine if it is covered
Gather necessary documentation and evidence
Evaluate the extent of damage or loss
Adhere to regulatory requirements and timelines
Communicate effectively with the insured party
Interview Preparation Tips
KNOWLEDGE OF INSURANCE SECTOR
(2 Questions)
- Q1. WORK EXPERIENCE & CTC
- Q2. KNOWLEDGE OF GENERAL INSURANCE
Interview Preparation Tips
Shivani Naik
Selected
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. They ask about over self and about family
- Q2. And common question about customer service and skill and responsibilities
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
Background in marketing
Passion for data analysis
Highly motivated and detail-oriented
- Q2. Why did you choose BPO
- Ans.
I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
Opportunity to work with diverse clients
Develop strong communication skills
Gain valuable experience in a fast-paced environment
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
Background in marketing
Passion for project management
Detail-oriented
Highly motivated
- Q2. What is sales and how to talk with customer
- Ans.
Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
Build rapport with the customer by actively listening and asking questions to understand their needs
Highlight the benefits of the product or service that meet the customer's needs
Handle objections by addressing concerns and providing additional information or alternatives
Close the sale by asking for th...
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Broker Network Back Office Coordinator Interview Process
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