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Black Box Corporation Senior Service Delivery Associate Interview Questions and Answers

Updated 14 Sep 2022

Black Box Corporation Senior Service Delivery Associate Interview Experiences

1 interview found

Senior Service Delivery Associate Interview Questions & Answers

user image Anonymous

posted on 14 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. About the product details
    • Add your answer
  • Q2. Configuration of different models
  • Ans. 

    Configuration of different models involves setting up and customizing various hardware and software components to meet specific requirements.

    • Identify the specific requirements for each model

    • Select appropriate hardware and software components

    • Install and configure the components

    • Test and validate the configuration

    • Document the configuration for future reference

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Simple product review
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary package discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Experiance in the product and make expert in that.

Skills evaluated in this interview

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Interview questions from similar companies

Senior Associate Interview Questions & Answers

GATI-KWE user image Anonymous

posted on 27 Oct 2021

I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. From asked My self and back job related queries and quality qualifications details any way q.
    • Add your answer
  • Q2. Back job related queries
    • Add your answer
  • Q3. You will how Qution
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanku show much and west luck

Senior Associate Interview Questions & Answers

Safexpress user image Anonymous

posted on 25 Jan 2021

I applied via Walk-in and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction , family details , education, and fast employed detail and work .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a multinational courier company .
Fast service and manage and satisfied thir customer .

Senior Associate Interview Questions & Answers

GATI-KWE user image Anonymous

posted on 29 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Only salf introduced
    • Add your answer
  • Q2. Have you reduced it before or not
  • Ans. 

    Yes, I have reduced it before in previous projects by implementing cost-saving measures.

    • Implemented cost-saving measures to reduce expenses

    • Streamlined processes to increase efficiency

    • Negotiated better deals with vendors to lower costs

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Agarwal Packers and Movers Limited user image Anonymous

posted on 2 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction by multiple people, nothing much.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident.

Customer Service Associate Interview Questions & Answers

GATI-KWE user image Anonymous

posted on 23 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1) Tell me about yourself
    • Add your answer
  • Q2. 2) What you know about Gati-kwe ?
  • Ans. 

    Gati-KWE is a logistics and supply chain solutions company in India.

    • Gati-KWE was formed as a joint venture between Gati Ltd. and Kintetsu World Express (KWE) in 2011.

    • It offers services such as express distribution, freight forwarding, warehousing, and e-commerce logistics.

    • Gati-KWE has a network of over 5,000 delivery locations and 7000+ employees across India.

    • It serves various industries including automotive, healthcar...

    • Answered by AI
    View 2 more answers
  • Q3. 3) What is Customer Service ?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • It involves addressing customer inquiries and concerns

    • Providing information about products or services

    • Resolving complaints and issues

    • Ensuring customer satisfaction and loyalty

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

    • Answered by AI
    Add your answer
  • Q4. 4) How you handle your customer ?
  • Ans. 

    I handle customers with patience, empathy, and effective communication.

    • Listen actively to their concerns and needs

    • Acknowledge their emotions and show empathy

    • Offer solutions and alternatives

    • Follow up to ensure satisfaction

    • Maintain a positive and professional attitude

    • Adapt communication style to fit the customer's personality and needs

    • Answered by AI
    View 1 more answer
  • Q5. 5) How you solve your customer queries ?
  • Ans. 

    I listen actively, empathize with their concerns, and provide clear and concise solutions.

    • Listen actively to understand the customer's concern

    • Empathize with the customer to build rapport

    • Provide clear and concise solutions to resolve the issue

    • Offer additional assistance or follow-up if necessary

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In Gati-kwe was the my first job after my graduation. In this company my experience was the mind blowing. HR, Manager all of the my job coligues all are very friendly nature. i lot of things lerned from this company which is very useful of this company experience in my future endeavors. Really i love this company always.

Customer Service Executive Interview Questions & Answers

Blue Dart Express user image Anonymous

posted on 8 Nov 2019

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much patience you have, what type of customers you have had handled, total working experience, types of companies worked with, etc.
  • Ans. 

    I have a high level of patience and have handled a variety of customers in my total of 5 years of working experience with companies in the retail and telecommunications industries.

    • I have a high level of patience, demonstrated through my ability to remain calm and composed in challenging customer interactions.

    • I have handled a variety of customers, ranging from irate and demanding to friendly and appreciative.

    • I have 5 ye...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. You are seeking for a job that doesn't mean that you have to accept all the terms and conditions. Do your best to job this will help to get experience and grow with your position too. Make a position where other colleagues feels that if they are asking help from you, you'll definitely have the answer / capability to help them out.

Senior Executive Interview Questions & Answers

Safexpress user image Anonymous

posted on 30 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. As i was from btech mechanical background i was asked questions related to engineering.
    • Add your answer
  • Q2. Question may be from your project or internship.
    • Add your answer
  • Q3. Basic tools and formulas of ms excel
  • Ans. 

    MS Excel has various basic tools and formulas that are essential for data analysis and management.

    • Basic tools include formatting, sorting, filtering, and charting

    • Formulas include SUM, AVERAGE, MAX, MIN, COUNT, IF, VLOOKUP, and more

    • Functions can be combined to perform complex calculations

    • Excel also has features like pivot tables and macros for advanced data analysis

    • Shortcuts like Ctrl+C, Ctrl+V, and Ctrl+Z can save time

    • Answered by AI
    Add your answer
  • Q4. Situation related to my upcoming work, and difficulties which i will face and how i will react to them and solve them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident is the main thing and how you answer the questions with confidence.

Senior Executive Interview Questions & Answers

Agarwal Packers and Movers Limited user image Anonymous

posted on 26 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction and previous experiences and left reason.
    • Add your answer
  • Q2. Best working place
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always positive and take new challenges.

Senior Executive Interview Questions & Answers

Blue Dart Express user image

posted on 5 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience, skills, and the responsibilities of the role.

    • I have researched the average salary range for Senior Executives in this industry.

    • I have considered my years of experience and the value I can bring to the organization.

    • I am open to discussing the salary package and benefits in detail during the negotiation process.

    • Answered by AI
    Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
  • Ans. 

    I was the Chief Operating Officer at XYZ Corporation, responsible for overseeing all operational aspects of the company.

    • Managed a team of 500+ employees across multiple departments

    • Developed and implemented strategic plans to improve efficiency and productivity

    • Led successful cost-cutting initiatives resulting in a 20% reduction in expenses

    • Implemented new technology systems to streamline processes and enhance customer ex...

    • Answered by AI
    Add your answer
  • Q4. Why should we hire you?
  • Ans. 

    I have a proven track record of successfully leading teams and driving business growth.

    • I have extensive experience in senior executive roles, with a strong track record of achieving results.

    • I possess exceptional leadership skills and have successfully led teams through periods of change and growth.

    • I have a strategic mindset and can effectively align business objectives with actionable plans.

    • I am highly skilled in probl...

    • Answered by AI
    Add your answer
  • Q5. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for a role that allows me to utilize my skills and experience to make a greater impact

    • Seeking a more dynamic and innovative work environment

    • Desire to take on new challenges and expand my professional horizons

    • Interested in joining a company with a strong vision and exciting future prospects

    • Answered by AI
    Add your answer
  • Q6. Tell me about yourself.
  • Ans. 

    Experienced senior executive with a proven track record in leading successful teams and driving business growth.

    • Over 15 years of experience in executive leadership roles

    • Strong strategic planning and decision-making skills

    • Expertise in driving operational efficiency and improving profitability

    • Proven ability to build and motivate high-performing teams

    • Track record of successfully implementing change initiatives

    • Examples: Le...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Ask about previous experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Ask abt achievement and challenges
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself for the interview for all corner which require for selection.
More about working at Black Box Corporation

Black Box Corporation Interview FAQs

How many rounds are there in Black Box Corporation Senior Service Delivery Associate interview?
Black Box Corporation interview process usually has 3 rounds. The most common rounds in the Black Box Corporation interview process are Technical and HR.
What are the top questions asked in Black Box Corporation Senior Service Delivery Associate interview?

Some of the top questions asked at the Black Box Corporation Senior Service Delivery Associate interview -

  1. Configuration of different mod...read more
  2. Simple product rev...read more

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