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Bigo Service Team Lead Operations Interview Questions and Answers
Bigo Service Team Lead Operations Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed in Oct 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Question about knowledge to run a process and handling skills with using team empowerment
Interview Preparation Tips
Top trending discussions
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Interview Preparation Tips
(1 Question)
- Q1. Knowledge about ISP and sales activities, quality of service in any situation. ETR should be 90%
(1 Question)
- Q1. Previous CTC and benefits what you have in this company
(1 Question)
- Q1. Final take a call with zonal manage what you done achievements in previous company. Why are you interested to this company.
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Was asked about shrinkage, attrition formulas
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.
Quant related question to check the aptitude of the candidates etc.
Coding test for checking the coding ability of the candidate
Group discussion to check the group dsicussion ability of the candidate
Interview Preparation Tips
- everything
- All topic
- Good Luck
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. What questions were asked regarding attrition, shrinkage, and your previous job role?
- Q2. What strategies can be implemented to improve customer satisfaction (CSAT) scores?
- Ans.
Implementing targeted strategies can significantly enhance customer satisfaction scores through improved service and engagement.
Enhance communication: Regularly update customers on their order status, like sending tracking information for deliveries.
Personalize experiences: Use customer data to tailor recommendations, such as suggesting products based on past purchases.
Solicit feedback: Actively seek customer opinions ...
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Sep 2022. There were 2 interview rounds.
General knowledge questions
(1 Question)
- Q1. Basic computer knowledge, operation process because i was promoted from delivery executive to Assistant Team Lead.
Interview Questionnaire
1 Question
- Q1. Relates to project & last company experience
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Previous experience, roles and duties of work
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Mostly they checking your presence in interview and asking about your experience for particular field and background.
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