Big Bazaar
10+ Interview Questions and Answers
Q1. What is the salry grouth
Salary growth varies based on industry, experience, and performance.
Salary growth is typically tied to job performance and experience.
Some industries may have higher salary growth rates than others.
Individual negotiation skills can also impact salary growth.
Continuing education and professional development can lead to higher salary growth.
Salary growth may also be impacted by economic factors such as inflation and market demand.
Q2. What is the mobile no.
The mobile number is a 10-digit number used for communication via mobile phones.
A mobile number typically consists of 10 digits
It is used for making calls and sending text messages
Mobile numbers can be prefixed with country codes like +1 for the USA
Q3. What is the location interviw
The location of the interview is not specified.
The location was not mentioned in the interview invitation or communication.
It is recommended to reach out to the interviewer or HR representative for clarification.
If the interview is being conducted remotely, ensure that you have the necessary technology and a quiet, distraction-free environment.
Q4. What is ur activity for customer
My main activity for customers is to provide personalized styling advice and recommendations based on their preferences and body type.
Offering personalized styling advice
Providing recommendations based on customer preferences
Taking into account customer's body type
Assisting with outfit selection for special occasions
Suggesting complementary accessories
Q5. How to track ur monthly Target
Track monthly target by setting specific goals, monitoring progress, analyzing data, and adjusting strategies.
Set specific monthly sales goals based on previous performance and market trends
Regularly monitor sales data and progress towards the target
Analyze factors affecting sales performance and adjust strategies accordingly
Use tools like sales reports, CRM software, and performance metrics to track monthly target
Hold regular meetings with team members to discuss progress an...read more
Q6. How to handle ur team members
Handling team members involves effective communication, setting clear expectations, providing support and feedback, and fostering a positive work environment.
Communicate openly and regularly with team members to ensure clarity on goals and expectations.
Provide support and resources to help team members succeed in their roles.
Offer constructive feedback and praise for good work to motivate and improve performance.
Create a positive work environment by promoting teamwork, collab...read more
Q7. How can support for cash team
Support the cash team by providing necessary resources and training.
Provide regular training sessions on cash handling procedures
Ensure adequate staffing levels to prevent burnout and errors
Implement efficient cash management systems to streamline processes
Offer support and guidance to team members facing challenges
Encourage open communication and feedback within the team
Q8. How to handle customer problem
Handle customer problems by listening, empathizing, offering solutions, and following up.
Listen actively to the customer's concerns and show empathy.
Apologize for any inconvenience caused and assure the customer that their issue will be resolved.
Offer solutions or alternatives to address the problem.
Follow up with the customer to ensure their satisfaction and build a positive relationship.
Train your staff to handle customer problems effectively and empower them to make decisi...read more
Q9. How to achieve Target
Achieving targets requires setting clear goals, creating a strategic plan, monitoring progress, and making adjustments as needed.
Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.
Develop a detailed plan outlining steps to reach the target.
Regularly track progress and make adjustments if necessary.
Motivate and communicate effectively with team members to ensure everyone is aligned with the target.
Celebrate milestones and successes along the way to ma...read more
Q10. What is ms Word, excel, power point
MS Word, Excel, and PowerPoint are popular software applications used for word processing, data analysis, and presentation creation.
MS Word is a word processing software used for creating and editing documents.
Excel is a spreadsheet software used for data analysis, calculations, and creating charts.
PowerPoint is a presentation software used for creating slideshows with text, images, and multimedia.
These applications are part of the Microsoft Office suite and are widely used i...read more
Q11. What you undastand for customer service
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers and addressing their needs and concerns.
It includes providing accurate and helpful information about products or services.
Customer service also involves resolving any issues or complaints in a timely and satisfactory manner.
Going above and beyond to exceed customer expectations is a key aspect of good customer ...read more
Q12. Advice to customer product quality
To ensure product quality, advise customers to look for certifications, check reviews, and request samples.
Advise customers to look for certifications such as ISO, FDA, or CE to ensure the product meets quality standards.
Encourage customers to check online reviews and ratings to gauge the product's quality and customer satisfaction.
Suggest customers to request samples before making a purchase to personally assess the product's quality and suitability.
Remind customers to consi...read more
Q13. What is 7ps of marketing
7Ps of marketing are the key elements that make up a marketing strategy.
Product
Price
Place
Promotion
People
Process
Physical evidence
Q14. How can we improve sale
Improving sales can be achieved by analyzing customer behavior and preferences, optimizing pricing strategies, and enhancing customer experience.
Analyze customer behavior and preferences to identify trends and patterns
Optimize pricing strategies to attract more customers and increase sales
Enhance customer experience by providing excellent service and personalized recommendations
Offer promotions and discounts to incentivize purchases
Invest in marketing and advertising to incre...read more
Q15. Elaborated KPI calculation
KPI calculation involves identifying and measuring key performance indicators to evaluate the success of sales strategies.
Identify relevant KPIs based on sales goals and objectives
Collect data on KPIs through various sources such as CRM systems and sales reports
Analyze and interpret KPI data to identify trends and areas for improvement
Use KPIs to evaluate the effectiveness of sales strategies and make data-driven decisions
Examples of KPIs include sales revenue, customer acqui...read more
Q16. What makes coustomer happy
Customers are happy when their needs are met, expectations are exceeded, and they feel valued and appreciated.
Meeting customer needs and expectations
Exceeding customer expectations by providing exceptional service
Making customers feel valued and appreciated
Resolving issues promptly and effectively
Personalizing interactions with customers
Offering incentives or rewards for loyalty
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