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Big Bazaar

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10+ Interview Questions and Answers

Updated 20 Jul 2024

Q1. What is the salry grouth

Ans.

Salary growth varies based on industry, experience, and performance.

  • Salary growth is typically tied to job performance and experience.

  • Some industries may have higher salary growth rates than others.

  • Individual negotiation skills can also impact salary growth.

  • Continuing education and professional development can lead to higher salary growth.

  • Salary growth may also be impacted by economic factors such as inflation and market demand.

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Q2. What is the mobile no.

Ans.

The mobile number is a 10-digit number used for communication via mobile phones.

  • A mobile number typically consists of 10 digits

  • It is used for making calls and sending text messages

  • Mobile numbers can be prefixed with country codes like +1 for the USA

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Q3. What is the location interviw

Ans.

The location of the interview is not specified.

  • The location was not mentioned in the interview invitation or communication.

  • It is recommended to reach out to the interviewer or HR representative for clarification.

  • If the interview is being conducted remotely, ensure that you have the necessary technology and a quiet, distraction-free environment.

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Q4. What is ur activity for customer

Ans.

My main activity for customers is to provide personalized styling advice and recommendations based on their preferences and body type.

  • Offering personalized styling advice

  • Providing recommendations based on customer preferences

  • Taking into account customer's body type

  • Assisting with outfit selection for special occasions

  • Suggesting complementary accessories

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Q5. How to track ur monthly Target

Ans.

Track monthly target by setting specific goals, monitoring progress, analyzing data, and adjusting strategies.

  • Set specific monthly sales goals based on previous performance and market trends

  • Regularly monitor sales data and progress towards the target

  • Analyze factors affecting sales performance and adjust strategies accordingly

  • Use tools like sales reports, CRM software, and performance metrics to track monthly target

  • Hold regular meetings with team members to discuss progress an...read more

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Q6. How to handle ur team members

Ans.

Handling team members involves effective communication, setting clear expectations, providing support and feedback, and fostering a positive work environment.

  • Communicate openly and regularly with team members to ensure clarity on goals and expectations.

  • Provide support and resources to help team members succeed in their roles.

  • Offer constructive feedback and praise for good work to motivate and improve performance.

  • Create a positive work environment by promoting teamwork, collab...read more

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Q7. How can support for cash team

Ans.

Support the cash team by providing necessary resources and training.

  • Provide regular training sessions on cash handling procedures

  • Ensure adequate staffing levels to prevent burnout and errors

  • Implement efficient cash management systems to streamline processes

  • Offer support and guidance to team members facing challenges

  • Encourage open communication and feedback within the team

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Q8. How to handle customer problem

Ans.

Handle customer problems by listening, empathizing, offering solutions, and following up.

  • Listen actively to the customer's concerns and show empathy.

  • Apologize for any inconvenience caused and assure the customer that their issue will be resolved.

  • Offer solutions or alternatives to address the problem.

  • Follow up with the customer to ensure their satisfaction and build a positive relationship.

  • Train your staff to handle customer problems effectively and empower them to make decisi...read more

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Q9. How to achieve Target

Ans.

Achieving targets requires setting clear goals, creating a strategic plan, monitoring progress, and making adjustments as needed.

  • Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.

  • Develop a detailed plan outlining steps to reach the target.

  • Regularly track progress and make adjustments if necessary.

  • Motivate and communicate effectively with team members to ensure everyone is aligned with the target.

  • Celebrate milestones and successes along the way to ma...read more

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Q10. What is ms Word, excel, power point

Ans.

MS Word, Excel, and PowerPoint are popular software applications used for word processing, data analysis, and presentation creation.

  • MS Word is a word processing software used for creating and editing documents.

  • Excel is a spreadsheet software used for data analysis, calculations, and creating charts.

  • PowerPoint is a presentation software used for creating slideshows with text, images, and multimedia.

  • These applications are part of the Microsoft Office suite and are widely used i...read more

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Q11. What you undastand for customer service

Ans.

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

  • Customer service involves actively listening to customers and addressing their needs and concerns.

  • It includes providing accurate and helpful information about products or services.

  • Customer service also involves resolving any issues or complaints in a timely and satisfactory manner.

  • Going above and beyond to exceed customer expectations is a key aspect of good customer ...read more

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Q12. Advice to customer product quality

Ans.

To ensure product quality, advise customers to look for certifications, check reviews, and request samples.

  • Advise customers to look for certifications such as ISO, FDA, or CE to ensure the product meets quality standards.

  • Encourage customers to check online reviews and ratings to gauge the product's quality and customer satisfaction.

  • Suggest customers to request samples before making a purchase to personally assess the product's quality and suitability.

  • Remind customers to consi...read more

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Q13. What is 7ps of marketing

Ans.

7Ps of marketing are the key elements that make up a marketing strategy.

  • Product

  • Price

  • Place

  • Promotion

  • People

  • Process

  • Physical evidence

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Q14. How can we improve sale

Ans.

Improving sales can be achieved by analyzing customer behavior and preferences, optimizing pricing strategies, and enhancing customer experience.

  • Analyze customer behavior and preferences to identify trends and patterns

  • Optimize pricing strategies to attract more customers and increase sales

  • Enhance customer experience by providing excellent service and personalized recommendations

  • Offer promotions and discounts to incentivize purchases

  • Invest in marketing and advertising to incre...read more

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Q15. Elaborated KPI calculation

Ans.

KPI calculation involves identifying and measuring key performance indicators to evaluate the success of sales strategies.

  • Identify relevant KPIs based on sales goals and objectives

  • Collect data on KPIs through various sources such as CRM systems and sales reports

  • Analyze and interpret KPI data to identify trends and areas for improvement

  • Use KPIs to evaluate the effectiveness of sales strategies and make data-driven decisions

  • Examples of KPIs include sales revenue, customer acqui...read more

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Q16. What makes coustomer happy

Ans.

Customers are happy when their needs are met, expectations are exceeded, and they feel valued and appreciated.

  • Meeting customer needs and expectations

  • Exceeding customer expectations by providing exceptional service

  • Making customers feel valued and appreciated

  • Resolving issues promptly and effectively

  • Personalizing interactions with customers

  • Offering incentives or rewards for loyalty

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