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Better.com Customer Success Manager Interview Questions and Answers

Updated 24 Nov 2022

Better.com Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 24 Nov 2022

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. All scenario based questions
    • Add your answer
  • Q2. How do you work with a will issue employee?
    • Add your answer
  • Q3. Can you describe one of the most challenging experience you had in your last organisation?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Scenario based questions on team handling
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Scenario based questions on team handling and performance management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join Better if you don't want to ruin your resume. It does not serve you well for the long run.

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Analyst Interview Questions & Answers

Synchrony user image Anonymous

posted on 21 Nov 2019

I applied via Recruitment Consultant

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join the organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Throughout the Interview process, you need to be patient. As per my experience, even if your interview went fine you need to be patient to get the results. It may take weeks to months to go ahead further. Sometimes you can just talk to the recruiter who has contacted you for the interview, because the he/she is the best person to guide you throughout the process.

Analyst Interview Questions & Answers

Synchrony user image Anonymous

posted on 8 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you segment a population based on certain attributes, which algorithm would you use. SAS and proc sql related questions are must for analyst interview. If lateral hire, expect questions based on ...
  • Ans. 

    To segment a population based on attributes, use clustering algorithms like k-means or hierarchical clustering.

    • Identify relevant attributes such as age, income, education level, etc.

    • Normalize the data to ensure all attributes are on the same scale.

    • Choose a clustering algorithm based on the size of the dataset and the desired number of segments.

    • Evaluate the results using metrics like silhouette score or within-cluster s...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your CV thoroughly. Why this approach, why this algorithm type of questions. Advantage, disadvantages of algorithms. What you learnt from this project, how this project helped business type questions

Skills evaluated in this interview

Analyst Interview Questions & Answers

Ameriprise Financial user image Anonymous

posted on 7 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about youself
    • Add your answer
  • Q2. How your day starts
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through your resume
    • Add your answer
  • Q2. Share your best experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be motivated and active

Analyst Interview Questions & Answers

Ameriprise Financial user image Anonymous

posted on 31 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your current job role
    • Add your answer
  • Q2. What is your salary ctc
    • Add your answer
  • Q3. Your most questions come from cv
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finance related questions on equity shares, debentures, npv, irr, insurance and annuity and retirement planning, estate planning, asset management, about company read, your long term goal and short term goal, where you find yourself after 5 yrs, why you want to join, why you left last job.

Project Manager Interview Questions & Answers

TSYS|Total System Services user image Anonymous

posted on 31 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your current project architecture
    • Add your answer
  • Q2. How do you review codes
  • Ans. 

    I review codes by conducting code reviews, using tools for static code analysis, and ensuring adherence to coding standards.

    • Conduct regular code reviews with team members to identify bugs, improve code quality, and share knowledge

    • Utilize tools like SonarQube or Checkmarx for static code analysis to identify potential issues

    • Ensure that coding standards and best practices are followed in the codebase

    • Provide constructive ...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do you make the communication efficient between modules
  • Ans. 

    Efficient communication between modules can be achieved through clear documentation, regular meetings, use of communication tools, and establishing a communication plan.

    • Create clear documentation outlining the interfaces and dependencies between modules

    • Hold regular meetings to discuss progress, issues, and updates on each module

    • Utilize communication tools such as project management software, messaging apps, and email f...

    • Answered by AI
    Add your answer
  • Q2. How do you balance loads
  • Ans. 

    Balancing loads involves prioritizing tasks, assigning resources efficiently, and adjusting schedules as needed.

    • Prioritize tasks based on deadlines and importance

    • Assign resources based on skill sets and availability

    • Adjust schedules to accommodate changes in workload

    • Use project management tools to track progress and allocate resources effectively

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Project Manager Interview Questions & Answers

TSYS|Total System Services user image Anonymous

posted on 2 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Technical 

(2 Questions)

  • Q1. Agile Related Questions
    • Add your answer
  • Q2. Scenario based questions
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Managerial questions
    • Add your answer
  • Q2. Past project interview questions
    • Add your answer

Analyst Interview Questions & Answers

TSYS|Total System Services user image Anonymous

posted on 29 Jun 2022

Round 1 - HR 

(1 Question)

  • Q1. General discussion about work experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions about technology they are hiring for
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, interview was taken by us person. Do keep calm and be confident about to your answer. And have a good communication skills.

Analyst Interview Questions & Answers

Apex Group user image Kumaresan Murugan

posted on 22 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic private equity questions
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basically private equity question
    • Add your answer

Analyst Interview Questions & Answers

Mr Cooper user image Anonymous

posted on 8 Mar 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Aptitude Test 

Work related aptitudes

Round 2 - Technical 

(1 Question)

  • Q1. Prior work experience and processes discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is Best for freshers
More about working at Better.com

Better.com Interview FAQs

How many rounds are there in Better.com Customer Success Manager interview?
Better.com interview process usually has 4 rounds. The most common rounds in the Better.com interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Better.com Customer Success Manager interview?

Some of the top questions asked at the Better.com Customer Success Manager interview -

  1. Scenario based questions on team handling and performance managem...read more
  2. Scenario based questions on team handl...read more
  3. All scenario based questi...read more

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