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Basware Customer Success Manager Interview Questions and Answers
Updated
8 May 2023
Basware Customer Success Manager Interview Experiences
1 interview found
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before May 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - Case Study
Presentation skills
Round 3 - One-on-one
(2 Questions)
- Q1. General customer centric
- Q2. Difficult situation
- Ans.
Dealing with a difficult customer who is unhappy with the product/service
Listen actively to the customer's concerns and empathize with their situation
Offer solutions or alternatives to address their issues
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Customer Success Manager Jobs at Basware
Top trending discussions
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Engineering - Software & QA
2w (edited)
unsurpassedalbert
·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions.
Please can anybody suggest the companies with the same stability and security of jobs in the IT sector
Worked in the following domains till now
Hitech domain
Banking(BFSI) domain
Telecom - Verizon
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Basware Interview FAQs
How many rounds are there in Basware Customer Success Manager interview?
Basware interview process usually has 3 rounds. The most common rounds in the Basware interview process are Resume Shortlist, Case Study and One-on-one Round.
How to prepare for Basware Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Basware. The most common topics and skills that interviewers at Basware expect are Business Analytics, Sales Consulting, Software Development, Telecommunication and Typing Speed.
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