what will you do at the situation customer denied the payment ?

Question

Accepted Answer

If a customer denies payment, I will first try to understand the reason for their denial and address any concerns they may have. I will then explore alternative payment options and negotiate a resolution that satisfies both the customer and the company.

Listen attentively to the customer's reasons for denying payment
Address any concerns or issues raised by the customer
Offer alternative payment options or negotiate a payment plan
Ensure clear communication and understanding between the customer and the company
Strive to find a resolution that satisfies both parties

Accepted Answer

I first bounce the borrower's EMI I will see that the borrower's EMI will be tritted as per why it has bounced I will understand how to handle this case (Amol Londhe )

Accepted Answer

hiteI will explain face to face how to treat the borrower rather than talking

what will you do at the situation customer denied the payment ?

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